Acer TravelMate P238-G2-M User Manual

Acer TravelMate P238-G2-M Manual

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  • Acer TravelMate P238-G2-M | User Manual - Page 1
    USER'S MANUAL
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    2 - © 2018. All Rights Reserved. TravelMate P2 Covers: P238-G2-M This revision: May 2018 Sign up for an Acer ID and enjoy great benefits 1. Ensure you are connected to the Internet. 2. Open www.acer.com and select your country. 3. Click REGISTER A PRODUCT. 4. Sign up for an Acer ID or sign in if you
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    2 First things first 6 Your guides 6 Basic care and tips for using your computer 6 Turning your computer off 6 Taking care of your computer 7 Taking care of your AC adapter 8 Cleaning and servicing 8 Your Acer notebook tour 9 Screen view 9 Keyboard view 10 Left view 11
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    are my apps 68 What is a Microsoft ID (account 68 How do I check for Windows updates?..... 69 Where can I get more information 69 Troubleshooting 70 Troubleshooting tips 70 Error messages 70 Internet and online security 72 First steps on the net 72 Protecting your computer 72 Choose an
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    on caring for your computer and your health • Where to find the power button, ports and connectors • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using
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    , data recovery, expansion options and troubleshooting. Once you have connected to the internet, you can download updates for your computer from: http://go.acer.com/?id=17883 1. The link will open the Acer Service & Support webpage. 2. Scroll down to Drivers and Manuals and search for your model by
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    of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer- approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator
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    equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer. 2. Disconnect your nearest authorized Acer service center. For more information, please see Got a question? on page 61.
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    NOTEBOOK TOUR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. Screen view 1 2 # Icon Item 1 Webcam 2 Screen Description Web camera for video communication. A light next to the webcam indicates that the webcam is active. Displays
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    10 - Your Acer notebook tour Keyboard view 5 1 2 3 4 # Icon Item 1 Microphone Description Internal microphone for sound recording. 2 Power button Turns the computer on and off. For entering data into your computer. 3 Keyboard See "Using the keyboard" on page 13. Touch-sensitive pointing
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    Left view Your Acer notebook tour - 11 1 2 3 45 # Icon Item Description 1 DC-in jack Connects to an AC adapter. 2 Ethernet (RJ-45) Connects to an Ethernet 10/100/ port 1000-based network. 3 HDMI port Supports high-definition digital video connections. USB port with 4 power-off
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    12 - Your Acer notebook tour Right view 1 23 # Icon Item Description Accepts one Secure Digital (SD or 1 SD card reader SDHC) card. Only one card can operate at a
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    keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired access Num Lock on Num Lock off Number keys on Type numbers in
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    14 - Using the keyboard Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press
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    Using the keyboard - 15 Windows keys The keyboard has two keys that perform Windows-specific functions. Key Description Pressed alone it returns to the Start screen or to Windows key return to the
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    is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using. Touchpad gestures Single-finger slide
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    Touchpad - 17 Three-finger press Lightly tap the touchpad with three fingers to open Cortana (if your computer supports Cortana) or open the Action Center (if your computer does not support Cortana). Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View. Move
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    18 - Using the Precision Touchpad 3. Select Devices > Mouse & touchpad. 4. Now you can adjust the settings to suit your personal needs. You can change the primary button for left- or right-handed use, turn the touchpad off if you prefer to use a mouse, or set a delay to prevent the cursor from
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    - 19 If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 61) do not help, you can recover your computer. This section describes the recovery tools available on your computer. Acer provides Acer ControlCenter, which allows you to reset
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    20 - Recovery 2. Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window. 3. Make sure Backup system files to the recovery drive is selected and click Next. 4. Plug in the USB drive and wait for the PC to detect the USB drive then click Next.
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    Recovery - 21 • Since the recovery backup requires at least 8 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 16 GB or larger. 5. Everything on the drive will be deleted. Click Create to continue. 6. You will be shown the backup progress on the screen. 7.
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    operating system. 1. From Start, select All apps then Acer. Select Acer Recovery Management in the list of Acer apps. 2. Select the Backup tab and click Get started for Backup wireless and LAN drivers. Choose a folder to save your drivers and select OK. Restoring your computer Recovery Management
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    been reset back to its factory default settings without removing your personal files. Reset this PC and remove everything 1. From Start, select All apps then Acer. Select Acer Recovery Management in the list of
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    24 - Recovery 2. Select the Restore tab and click Get Started to Choose an option. 3. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps, and settings. 4. Select Just remove my files if
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    be more secure. Warning Selecting "Remove files and clean the drive" will remove all of your personal files and accounts, along with pre-existing drivers that may affect your Windows installation. 5. Click Reset to continue. 6. You will be shown the reset progress on the screen. The screen will turn
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    devices include computers, cell phones, tablets, wireless headsets, and keyboards. To use Bluetooth, you must ensure the following: 1. no internal Bluetooth adapter is available). Note Please check your devices owner's manual to determine how to turn on its Bluetooth adapter. Enable Bluetooth and add
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    devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device's user manual for more information. You can also enter the Bluetooth settings by selecting the Notifications icon in the lower right-hand corner of the screen to
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    from home, you'll need to sign up for internet services from an ISP (Internet Service Provider) -- usually a phone or cable company -- that will informed that it is safe to do so by the cabin crew. Acer notebook computers feature an Airplane mode hotkey that turns the network connection
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    Connecting to the Internet - 29 To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network's name and password (if necessary). If you are trying
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    30 - Connecting to the Internet 5. Make sure Wi-Fi is On and select Show available networks. 6. You will see a list of available wireless networks. Select the one you wish to use.
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    Connecting to the Internet - 31 7. Once you select a wireless network, select Connect. 8. If required, enter the network's password.
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    32 - Connecting to the Internet Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get online.
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    The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, Search for 'Acer Quick Access' in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can choose from four different modes to
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    Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you're traveling • How to get the most out of your battery
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    unauthorized access • Protecting local storage • Securing the network Acer ProShield includes five modules that will secure your device from Please refer to your computer's specifications to confirm which modules are supported. • Credential Manager - Password, Fingerprint registration (if your PC
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    36 - Acer ProShield Click Start to begin. You will be required to set a password, and can choose to create a Personal Secure Drive. Note Select a password that you
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    Acer ProShield - 37 Personal Secure Drive The Personal Secure Disk (PSD) is a secure section of your hard disk where you can save files. You can only
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    38 - Acer ProShield Credential Manager Here you can set and manage your credentials, including Pre-boot authentication. You can change your ProShield and Windows passwords, register fingerprints,
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    Acer ProShield - 39 Face Login Settings You can use facial recognition to access your PC instead of entering a password. Select Face Login Settings, then enter your
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    40 - Acer ProShield Check the registered image of your face and select Log in to Windows with my face to activate Face Login. Select Capture More to
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    Acer ProShield - 41 Data Removal Here you can select files to be completely removed from the hard disk. The File Shredder overwrites the data to make
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    your password, please get in touch with your dealer or an authorized service center. Entering passwords When a password is set, a password prompt a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility. If you enter the password
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    Securing your computer - 43 • Type the User Password and press Enter to use the computer. If you enter the password incorrectly, a warning message appears. Try again and press Enter. Important You have three chances to enter a password. If you fail to enter the password correctly after three tries,
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    is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press F2 while the computer logo is being displayed. Boot sequence To set the boot sequence in the
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    refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Open the desktop. 2.
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    46 - Power management 6. Select Change settings that are currently unavailable. 7. Scroll down and disable Turn on fast startup. 8. Select Save changes.
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    you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while charge the battery before retiring for the day. Charging the battery overnight before traveling enables you to start the next day with a fully charged battery. Conditioning
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    48 - Battery pack Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack. The battery
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    Battery pack - 49 Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect
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    you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these display cover. 5. Disconnect the cord from the AC adapter. 6. Disconnect the keyboard, pointing device, printer, external monitor and other external devices. 7. Disconnect
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    Traveling with your computer - 51 You can put the computer in Sleep mode by pressing the Sleep hotkey or by closing the display. When you are
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    with you: • AC adapter and power cord. • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by of time, you might also want to add an external keyboard, monitor or mouse.
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    you Take the following items with you: • AC adapter • Additional printer driver files if you plan to use another printer Special considerations In addition to the the computer home, follow these guidelines to protect your computer while traveling: • Always take the computer as carry-on luggage. • If
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    computer Prepare the computer as you would normally prepare it for traveling. What to bring with you Bring the following items with you: • AC adapter. • Power cords that are appropriate for your destination(s). • Additional printer driver files if you plan to use another printer. • Proof of purchase
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    Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer
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    , an external keyboard, additional storage (external hard disks), or any other compatible device. Note Two USB standards are currently available on Acer computers: USB or other devices through a USB port. Some USB 3.0 ports support charging devices when the computer is in Hibernate or turned off.
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    storage (e.g. an external drive), or any other compatible device. The Type-C port is reversable; connectors may be inserted with either side up. Note On Acer computers USB Type-C ports support up to USB 3.1 (SuperSpeed USB, 5 Gbps). Other USB or Thunderbolt devices with a USB Type-C connector are
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    58 - SD card reader SD CARD READER SD (Secure Digital) cards are used in a wide selection of digital cameras, tablets, media players and cellular phones. Inserting an SD card 1. Align the card so that the connector points towards the port, with the connectors facing down. 2. Carefully slide the
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    on the computer. 3. Connect the monitor power cable and plug it into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5. Turn on power to the monitor, then the computer. 6. The correct resolution and refresh rate should be detected automatically. If
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    60 - HDMI HDMI HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video
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    Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information
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    62 - Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to
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    If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not using this option. Before performing a restore operation, please check the BIOS settings. 1. Check to see if Acer disk-to-disk recovery is enabled or not. 2. If there is
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    Always have your ITW passport on hand, especially when you travel, to receive the benefits from our support centers. Attach your proof-ofpurchase to the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices
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    Frequently ask Frequently asked questions - 65 Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key or select the Windows Start button on
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    66 - Frequently asked questions Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the
  • Acer TravelMate P238-G2-M | User Manual - Page 67
    Frequently asked questions - 67 Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Control Panel' in the text box to display the results; select Control Panel > Adjust screen resolution. Alternatively, you can also right-click
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    68 - Frequently asked questions Where are my apps? Move your cursor to the lower left-hand corner of the screen and select Search, start typing the name of the app you would like to open. How do I make an app appear on Start? If you're in All apps and you want to make an app appear on Start, right-
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    button > Settings > Accounts > Sign in with a Microsoft account, and follow the onscreen instructions. How do I check for Windows updates? Press the Windows key or select the Windows Start the following pages: • Windows 10 information: go.acer.com/windows-tutorial • Support FAQs: support.acer.com
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    to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom
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    or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center. Memory size mismatch Press F2 (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going
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    possible, certainly before you connect to the internet. Choose an Internet Service Provider Using the internet has become a natural part of daily family about their experiences or to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the internet
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    of these modems include an 'router' that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are
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    wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection. The ISP (Internet Service Provider) you have chosen normally supplies a modem/router with the subscription to their
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    why not visit our website, www.acer.com. Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information
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    devices. Select Acer computers include protection by Norton Security Norton Security is pre-installed on select Acer computers, protecting email looks strange, don't click on anything and delete it immediately. Instead manually launch a browser and type in your bank's website address and log-in yourself
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    Internet and online security - 77 company like Norton or Microsoft and that you have a virus. The main motive behind these scams is to extort money from the victim. Cybercriminals can also install malware such as keylogging software or backdoor Trojans in order to gain access to personal information
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    you probably don't realize it as bots are notoriously quiet. Your Internet Service Provider might send you a notification alerting you that they found a threat virus is classified as a self-replicating piece of malicious code that travels by inserting itself into files or programs. What to do if you
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    unexpectedly or if some of your programs do not work correctly, your computer may be infected by malicious software. However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run
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USER’S MANUAL