Adaptec 2930U2 User Reference - Page 10

Troubleshooting

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SCSI Card 2930U2 User's Reference Troubleshooting Most problems can be resolved by following the recommendations in Troubleshooting Checklist below. If you still experience problems after following the recommendations, continue with the remainder of this section. Troubleshooting Checklist Most problems with using the SCSI Card 2930U2 result from errors in preparing and connecting peripherals on the SCSI bus. If you have problems, check these items first. Note: If you have problems with a specific SCSI peripheral when other connected SCSI peripherals are working correctly, please contact the manufacturer of the problem peripheral for troubleshooting information. s Are all SCSI peripherals turned on? s Are all SCSI cables and power cables properly connected? s Is the SCSI Card 2930U2 firmly seated and secured in the PCI expansion slot? s Is the PCI expansion slot PCI Rev. 2.1 or higher compliant and does it support Bus Mastering? s Are all SCSI peripherals and the SCSI Card 2930U2 assigned unique SCSI IDs? (See Setting Up SCSI Peripherals on page 3.) s Are all SCSI peripherals terminated properly? (See Setting Up SCSI Peripherals on page 3.) s If your computer allows you to set up configuration options when the computer first boots up (that is, through CMOS setup), are the following options set up as specified? s If there is an Interrupt Type or Interrupt Line option in the Setup program, select Int-A or Interrupt Type = A (you may also be required to change a motherboard jumper setting). s If there is a Triggering Interrupt option, select Level. 4

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4
SCSI Card 2930U2 User’s Reference
Troubleshooting
Most problems can be resolved by following the recommendations
in
Troubleshooting Checklist
below. If you still experience problems
after following the recommendations, continue with the remainder
of this section.
Troubleshooting Checklist
Most problems with using the SCSI Card 2930U2 result from errors
in preparing and connecting peripherals on the SCSI bus. If you
have problems, check these items first.
Note:
If you have problems with a specific SCSI peripheral
when other connected SCSI peripherals are working cor-
rectly, please contact the manufacturer of the problem
peripheral for troubleshooting information.
■
Are all SCSI peripherals turned on?
■
Are all SCSI cables and power cables properly connected?
■
Is the SCSI Card 2930U2 firmly seated and secured in the PCI
expansion slot?
■
Is the PCI expansion slot PCI Rev. 2.1 or higher compliant and
does it support Bus Mastering?
■
Are all SCSI peripherals and the SCSI Card 2930U2 assigned
unique SCSI IDs? (See Setting Up SCSI Peripherals on page 3.)
■
Are all SCSI peripherals terminated properly? (See Setting Up
SCSI Peripherals on page 3.)
■
If your computer allows you to set up configuration options
when the computer first boots up (that is, through CMOS
setup), are the following options set up as specified?
■
If there is an Interrupt Type or Interrupt Line option in the
Setup program, select
Int-A
or
Interrupt Type = A
(you may
also be required to change a motherboard jumper setting).
■
If there is a Triggering Interrupt option, select
Level
.