Adaptec USB2Xchange User Guide - Page 39

or the SCSI device appears to, the system does not detect the USB2 - scsi usb

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Troubleshooting When I power off/on my SCSI device while still connected to USB2Xchange, the system does not detect the USB2Xchange or the SCSI device appears to be missing. How can I correct this problem? I Unplug the USB2Xchange adapter from the USB port, then plug it in again. I Unplug the USB2Xchange adapter from the USB port, then turn all SCSI devices off, then on again. Then, reinsert the adapter. I Power off your SCSI device. Disconnect the USB2Xchange adapter from the SCSI device, then reconnect it. Power on the SCSI device again. I Restart your computer with the USB2Xchange adapter attached and the SCSI devices powered on. I Shut down the computer, unplug the USB2Xchange adapter, then turn all SCSI devices off, then on again. Reconnect the adapter, then restart the computer. I Run the Uninstall utility before reinstalling the driver. See Uninstalling the Driver on page 19 for more information. If, after working through this list, you are still unable to resolve a problem, go to the Adaptec Support Knowledgebase at ask.adaptec.com for additional troubleshooting assistance. 29

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Troubleshooting
When I power off/on my SCSI device while still connected to USB2
Xchange
,
the system does not detect the USB2
Xchange
or the SCSI device appears to
be missing. How can I correct this problem?
■
Unplug the USB2
Xchange
adapter from the USB port, then plug
it in again.
■
Unplug the USB2
Xchange
adapter from the USB port, then turn
all SCSI devices off, then on again. Then, reinsert the adapter.
■
Power off your SCSI device. Disconnect the USB2
Xchange
adapter from the SCSI device, then reconnect it. Power on the
SCSI device again.
■
Restart your computer with the USB2
Xchange
adapter attached
and the SCSI devices powered on.
■
Shut down the computer, unplug the USB2
Xchange
adapter,
then turn all SCSI devices off, then on again. Reconnect the
adapter, then restart the computer.
■
Run the Uninstall utility before reinstalling the driver. See
Uninstalling the Driver
on page 19
for more information.
If, after working through this list, you are still unable to resolve a
problem, go to the Adaptec Support Knowledgebase at
ask.adaptec.com
for additional troubleshooting assistance.