Adobe 65029902 User Guide - Page 5

Help and support, Community Help, Other resources, Installation - download

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USING ROBOHELP SERVER 8 2 Getting started Help and support Community Help Community Help is an integrated environment on Adobe.com that gives you access to community-generated content moderated by Adobe and industry experts. Comments from users help guide you to an answer. Search Community Help to find the best content on the Web about Adobe products and technologies, including these resources: • Videos, tutorials, tips and techniques, blogs, articles, and examples for designers and developers. • Complete online Help, which is updated regularly and is more complete than the Help delivered with your product. If you are connected to the Internet when you access Help, you automatically see the latest online Help rather than the set delivered with your product. • All other content on Adobe.com, including knowledgebase articles, downloads and updates, Adobe® Developer Connection, and more. Use the Help search field in your product's user interface to access Community Help. You can search for content within the Adobe.com site and also in websites that have useful information about your product. Moderators continue to identify most relevant Web content for your product. You can add comments to online Help and view comments added by other users. For a video of Community Help, see www.adobe.com/go/learn_community_help_en. Other resources Online Help also includes a link to the complete, updated PDF version of Help. Visit the Adobe Support website at www.adobe.com/support to learn about free and paid technical support options. Installation Pre-requisites for installing RoboHelp Server 8 • Java™ Runtime Environment (JRE) 1.5 or later • Tomcat 6.0.14 or later RoboHelp Server 8 needs a Java Servlet container (Tomcat) and a Web server to run. Tomcat is a Servlet container and can work as a Web server too-you can use RoboHelp Server with Tomcat alone. However, RoboHelp Server 8 supports the following two combinations of Web servers: • Apache 2.2 or later and Tomcat • Microsoft® IIS 6.0 or 7.0 and Tomcat Installation requirements To review complete system requirements and recommendations for your Adobe® RoboHelp® Server software, see the ReadMe file on the installation disc. Supported browsers • For Microsoft® Windows® operating systems, the supported browsers are Microsoft Internet Explorer 6.0 and 7.0, and Firefox 3.0. • For Macintosh® operating systems, the supported browsers are Firefox 3.0 and Safari 3.0. • For Linux® or UNIX® operating systems, the supported browser is Firefox 3.0.

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USING ROBOHELP SERVER 8
Getting started
Help and support
Community Help
Community Help is an integrated environment on Adobe.com that gives you access to community-generated content
moderated by Adobe and industry experts. Comments from users help guide you to an answer. Search Community
Help to find the best content on the Web about Adobe products and technologies, including these resources:
Videos, tutorials, tips and techniques, blogs, articles, and examples for designers and developers.
Complete online Help, which is updated regularly and is more complete than the Help delivered with your product.
If you are connected to the Internet when you access Help, you automatically see the latest online Help rather than
the set delivered with your product.
All other content on Adobe.com, including knowledgebase articles, downloads and updates, Adobe® Developer
Connection, and more.
Use the Help search field in your product’s user interface to access Community Help. You can search for content
within the Adobe.com site and also in websites that have useful information about your product. Moderators continue
to identify most relevant Web content for your product. You can add comments to online Help and view comments
added by other users. For a video of Community Help, see
www.adobe.com/go/learn_community_help_en
.
Other resources
Online Help also includes a link to the complete, updated PDF version of Help.
Visit the Adobe Support website at
www.adobe.com/support
to learn about free and paid technical support options.
Installation
Pre-requisites for installing RoboHelp Server 8
Java™ Runtime Environment (JRE) 1.5 or later
Tomcat 6.0.14 or later
RoboHelp Server 8 needs a Java Servlet container (Tomcat) and a Web server to run. Tomcat is a Servlet container and
can work as a Web server too—you can use RoboHelp Server with Tomcat alone. However, RoboHelp Server 8
supports the following two combinations of Web servers:
Apache 2.2 or later and Tomcat
Microsoft® IIS 6.0 or 7.0 and Tomcat
Installation requirements
To review complete system requirements and recommendations for your Adobe® RoboHelp® Server software, see the
ReadMe file on the installation disc.
Supported browsers
For Microsoft® Windows® operating systems, the supported browsers are Microsoft Internet Explorer 6.0 and 7.0,
and Firefox 3.0.
For Macintosh® operating systems, the supported browsers are Firefox 3.0 and Safari 3.0.
For Linux® or UNIX® operating systems, the supported browser is Firefox 3.0.