Alesis Q49 Quick Start Guide - Page 5

BANK MSB and BANK LSB - Sets the MSB (Most Significant Byte) and LSB (Least Significant Byte), respectively. Note: These will not be sent until you enter a Program number then press the Enter key. PROGRAM - Sets the MIDI Program Change number. Note: After you enter a CC#, the number will be remembered by the Q49. However, if you want to send a CC or Program Change message, you must enter the value using the numbered keys on the KEYBOARD each time (even if the desired value is shown in the LCD) before pressing Enter. TROUBLESHOOTING PROBLEM CAUSE SOLUTION The display does not light up. No sound from target device. Notes sustain continuously. Sustain pedal works in reverse. No power. Q49 not properly connected. Q49 connected after software application has started. Problem is caused by use of a USB hub. Software application not set to receive MIDI data from the Q49. Q49's MIDI channel not the same as application's incoming MIDI chanel. Sustain pedal was plugged in after the Q49 was powered on. Stuck notes due to incomplete MIDI data. Sustain pedal was plugged in after power was turned on. Please make sure that the Q49 is connected to your computer and that the computer is powered on. If using a power adapter, please make sure that the adapter is plugged into a live power outlet. Check your computer's USB connection to confirm that the Q49 is recognized. If necessary, replug the connection and restart your computer. If controlling an external hardware module, make sure that the MIDI cable is connected from the Q49 to the device's MIDI IN port. Restart the software application with the controller plugged in. Unplug the Q49 from the USB hub and connect directly to the computer. Ensure that the Q49 or USB MIDI device is listed as an active MIDI source in your application. Usually, the MIDI settings can be accessed through the application's Preferences menu. Make sure that the Q49 is sending MIDI information on the channel that the target device expects. Turn the unit's power off, wait a moment and then turn it on again. Turn the unit's power off, wait a moment and then turn it on again. With the pedal plugged in, turn the unit's power off, wait a moment, and turn it on again. SPECIFICATIONS POWER: KEYBOARD: ACCESSORIES: MIDI OUTPUTS: USB: USB, 9V DC, 500mA, center-positive (not included) 49 keys Quickstart Guide, USB cable 1 5-pin jack 1 slave connector (MIDI over USB) EMAIL: [email protected] TEL: 401.658.5760 (U.S) 5