Amana NTW4501XQ Use and Care - Page 11

If you experience, Possible Causes, Solution - troubleshooting

Page 11 highlights

TROUBLESHOOTING First try the solutions suggested here or visit our website to possibly avoid the cost of a service call... http://www.amana.com/help If you experience Possible Causes Solution Water Leaks (cont.) Check the following Fill hose washers. for proper installation: (cont.) Drain hose connection. Make sure all four fill hose flat washers are properly seated. Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub. Do not place tape over drain opening. Check household plumbing Water can back up out of a clogged sink or drainpipe. Check all for leaks or clogged sink or drain. household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.) Washer not loaded as recommended. Improper loading can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer" for loading instructions. Washer not performing as expected Washer won't run or fill, washer stops working or wash light remains on (indicating that the washer was unable to fill appropriately) Check for proper water supply. Both hoses must be attached and have water flowing to inlet valve. Both hot and cold water faucets must be turned on. Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow. If you experience Possible Causes Washer not performing as expected (cont.) Washer won't run or fill, washer stops working or wash light remains on (indicating that the washer was unable to fill appropriately) (cont.) Check proper electrical supply. Normal washer operation. Washer may be tightly packed. Solution Plug power cord into a grounded 3 prong outlet. Do not use an extension cord. Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. Lid must be closed for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle. Washer spins the dry load for several minutes before filling to determine if load is balanced. You may hear the hum of the spins. This is normal. Remove several items, rearrange load evenly in basket, and add detergent. Close lid and press START/PAUSE/UNLOCK. Do not add more than 1 or 2 additional garments after cycle has started to avoid tightly packing or unbalancing. 11

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11
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call...
If you experience
Possible Causes
Solution
TROUBLESHOOTING
Make sure all four fill hose flat washers are properly seated.
Drain hose connection.
Pull drain hose from washer cabinet and properly secure it to drainpipe
or laundry tub.
Do not place tape over drain opening.
Check household plumbing
for leaks or clogged sink or drain.
Water can back up out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water pipes,
and faucets.)
Fill hose washers.
Improper loading can cause basket to be out of alignment and
cause water to splash off tub. See “Using Your Washer” for loading
instructions.
Washer not loaded as
recommended.
Water Leaks (cont.)
Washer not performing as expected
Washer won’t run
or fill, washer stops
working or wash light
remains on (indicating
that the washer was
unable to fill
appropriately)
Check for proper water supply.
Both hoses must be attached and have water flowing to inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
If you experience
Possible Causes
Solution
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE:
If problems continue, contact an electrician.
Check proper electrical supply.
Washer not performing as expected (cont.)
Washer won’t run
or fill, washer stops
working or wash light
remains on (indicating
that the washer
was unable to fill
appropriately) (cont.)
Normal washer operation.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not interrupt
cycle.
Washer spins the dry load for several minutes before filling to determine
if load is balanced. You may hear the hum of the spins. This is normal.
Check the following
for proper installation:
(cont.)
Washer may be tightly
packed.
Remove several items, rearrange load evenly in basket, and add
detergent. Close lid and press START/PAUSE/UNLOCK.
Do not add more than 1 or 2 additional garments after cycle has started
to avoid tightly packing or unbalancing.