Amana NTW4501XQ Use and Care - Page 11
If you experience, Possible Causes, Solution - troubleshooting
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TROUBLESHOOTING First try the solutions suggested here or visit our website to possibly avoid the cost of a service call... http://www.amana.com/help If you experience Possible Causes Solution Water Leaks (cont.) Check the following Fill hose washers. for proper installation: (cont.) Drain hose connection. Make sure all four fill hose flat washers are properly seated. Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub. Do not place tape over drain opening. Check household plumbing Water can back up out of a clogged sink or drainpipe. Check all for leaks or clogged sink or drain. household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.) Washer not loaded as recommended. Improper loading can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer" for loading instructions. Washer not performing as expected Washer won't run or fill, washer stops working or wash light remains on (indicating that the washer was unable to fill appropriately) Check for proper water supply. Both hoses must be attached and have water flowing to inlet valve. Both hot and cold water faucets must be turned on. Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow. If you experience Possible Causes Washer not performing as expected (cont.) Washer won't run or fill, washer stops working or wash light remains on (indicating that the washer was unable to fill appropriately) (cont.) Check proper electrical supply. Normal washer operation. Washer may be tightly packed. Solution Plug power cord into a grounded 3 prong outlet. Do not use an extension cord. Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. Lid must be closed for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle. Washer spins the dry load for several minutes before filling to determine if load is balanced. You may hear the hum of the spins. This is normal. Remove several items, rearrange load evenly in basket, and add detergent. Close lid and press START/PAUSE/UNLOCK. Do not add more than 1 or 2 additional garments after cycle has started to avoid tightly packing or unbalancing. 11