Apple M9032LL User Guide - Page 74

Using Apple Hardware Test, Reinstalling the Software That Came With Your Computer, Installing MacOSX

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Using Apple Hardware Test You can use Apple Hardware Test to help determine if there is a problem with your computer's hardware. To use Apple Hardware Test: 1 Disconnect all external devices from your computer except the keyboard and mouse. If you have an Ethernet cable connected, disconnect it. 2 Insert the Mac OS X Install Disc 1 that came with your computer. 3 Restart your computer and hold down the Option key as it starts up. A list of available startup volumes appears. 4 Click Apple Hardware Test and click the right arrow. 5 Follow the onscreen instructions when the Apple Hardware Test main screen appears (after about 45 seconds). 6 Make a note of the error code before pursuing support options. If Apple Hardware Test detects a problem, it displays an error code. If Apple Hardware Test does not detect a hardware failure, the problem may be software-related. For more information about Apple Hardware Test, see the Apple Hardware Test Read Me file on Mac OS X Install Disc 1. Reinstalling the Software That Came With Your Computer Use the software install discs that came with your computer to reinstall Mac OS X and the applications that came with your computer, and to install Mac OS 9. Important: Apple recommends that you back up the data on your hard disk before restoring software. Apple is not responsible for any lost data. Installing Mac OS X To install Mac OS X: 1 Back up your important files, if possible. 2 Insert the Mac OS X Install Disc 1 that came with your computer. 3 Double-click "Install Mac OS X and Bundled Software." 4 Follow the onscreen instructions. 5 Select the destination disk for installation and continue following the onscreen instructions. Your computer may restart and ask you to insert the next Mac OS X install disc. Important: Because the "Erase and Install" option erases your destination disk, you should back up your essential files before installing Mac OS X and other applications. 74 Chapter 5 Troubleshooting

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74
Chapter 5
Troubleshooting
Using Apple Hardware Test
You can use Apple Hardware Test to help determine if there is a problem with your
computer’s hardware.
To use Apple Hardware Test:
1
Disconnect all external devices from your computer except the keyboard and mouse.
If you have an Ethernet cable connected, disconnect it.
2
Insert the Mac OS X Install Disc 1 that came with your computer.
3
Restart your computer and hold down the Option key as it starts up.
A list of available startup volumes appears.
4
Click Apple Hardware Test and click the right arrow.
5
Follow the onscreen instructions when the Apple Hardware Test main screen appears
(after about 45 seconds).
6
Make a note of the error code before pursuing support options.
If Apple Hardware Test detects a problem, it displays an error code. If Apple Hardware
Test does not detect a hardware failure, the problem may be software-related.
For more information about Apple Hardware Test, see the Apple Hardware Test Read
Me file on Mac OS X Install Disc 1.
Reinstalling the Software That Came With Your Computer
Use the software install discs that came with your computer to reinstall Mac OS X and
the applications that came with your computer, and to install Mac OS 9.
Important:
Apple recommends that you back up the data on your hard disk before
restoring software. Apple is not responsible for any lost data.
Installing Mac OS X
To install Mac OS X:
1
Back up your important files, if possible.
2
Insert the Mac OS X Install Disc 1 that came with your computer.
3
Double-click “Install Mac OS X and Bundled Software.”
4
Follow the onscreen instructions.
5
Select the destination disk for installation and continue following the onscreen
instructions.
Your computer may restart and ask you to insert the next Mac OS X install disc.
Important:
Because the “Erase and Install” option erases your destination disk, you
should back up your essential files before installing Mac OS X and other applications.