Apple MB062LL Manual - Page 48

PPPoE Conne

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Turn the modem off and on to reset the modem hardware Turn off your DSL or cable modem for a few minutes, and then turn it back on. Some ISPs recommend that you unplug the modem's power cord. If your modem has a reset button, you can press it either before or after you turn the power off and on. Important: Instructions that refer to modems do not apply to LAN users. LAN users might have hubs, switches, routers, or connection pods that cable and DSL modem users do not have. LAN users should contact their network administrator rather than an ISP. PPPoE Connections If you are unable to connect to your Internet service provider using PPPoE, make sure you have entered the correct information in Network preferences. To check Network preference settings: 1 Choose Apple () > System Preferences. 2 Click Network. 3 Choose Network Port Configurations from the Show pop-up menu. 4 Drag Built-in Ethernet to the top of the Port Configurations list. 5 Choose Built-in Ethernet from the Show pop-up menu. 6 Click PPPoE. 7 Select "Connect using PPPoE." 8 Check the Account Name field to make sure you've entered the correct information from your ISP. 9 If you chose to save your password, retype it making sure it's correct. 48 Chapter 4 Problem, Meet Solution

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48
Chapter 4
Problem, Meet Solution
Turn the modem off and on to reset the modem hardware
Turn off your DSL or cable modem for a few minutes, and then turn it back on. Some
ISPs recommend that you unplug the modem’s power cord. If your modem has a reset
button, you can press it either before or after you turn the power off and on.
Important:
Instructions that refer to modems do not apply to LAN users. LAN users
might have hubs, switches, routers, or connection pods that cable and DSL modem
users do not have. LAN users should contact their network administrator rather than
an ISP.
PPPoE Conne
c
t
i
on
s
If you are unable to connect to your Internet service provider using PPPoE, make sure
you have entered the correct information in Network preferences.
To check Network preference settings:
1
Choose Apple (
) > System Preferences.
2
Click Network.
3
Choose Network Port Configurations from the Show pop-up menu.
4
Drag Built-in Ethernet to the top of the Port Configurations list.
5
Choose Built-in Ethernet from the Show pop-up menu.
6
Click PPPoE.
7
Select “Connect using PPPoE.”
8
Check the Account Name field to make sure you’ve entered the correct information
from your ISP.
9
If you chose to save your password, retype it making sure it’s correct.