Apple MC171Z/A Administration Guide - Page 3

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Contents 3 Preface Chapter 1 Chapter 2 Chapter 3 9 About This Book 10 Using This Guide 10 Remote Desktop Help 10 Notation Conventions 11 Where to Find More Information About Apple Remote Desktop 13 Using Apple Remote Desktop 13 Administering Computers 15 Deploying Software 18 Taking Inventory 21 Housekeeping 22 Supporting Users 23 Providing Help Desk Support 25 Interacting with Students 26 Finding More Information 28 Getting to Know Remote Desktop 28 Remote Desktop Human Interface Guide 29 Remote Desktop Main Window 31 Task Dialogs 32 Control and Observe Window 33 Multiple-Client Observe Window 34 Report Window 35 Changing Report Layout 36 Configuring Remote Desktop 36 Customizing the Remote Desktop Toolbar 36 Setting Preferences for the Remote Desktop Administrator Application 37 Interface Tips and Shortcuts 39 Installing Apple Remote Desktop 39 System Requirements for Apple Remote Desktop 40 Network Requirements 40 Installing the Remote Desktop Administrator Software 41 Setting Up an Apple Remote Desktop Client Computer for the First Time 3

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3
3
Contents
Preface
9
About This Book
10
Using This Guide
10
Remote Desktop Help
10
Notation Conventions
11
Where to Find More Information About Apple Remote Desktop
Chapter 1
13
Using Apple Remote Desktop
13
Administering Computers
15
Deploying Software
18
Taking Inventory
21
Housekeeping
22
Supporting Users
23
Providing Help Desk Support
25
Interacting with Students
26
Finding More Information
Chapter 2
28
Getting to Know Remote Desktop
28
Remote Desktop Human Interface Guide
29
Remote Desktop Main Window
31
Task Dialogs
32
Control and Observe Window
33
Multiple-Client Observe Window
34
Report Window
35
Changing Report Layout
36
Configuring Remote Desktop
36
Customizing the Remote Desktop Toolbar
36
Setting Preferences for the Remote Desktop Administrator Application
37
Interface Tips and Shortcuts
Chapter 3
39
Installing Apple Remote Desktop
39
System Requirements for Apple Remote Desktop
40
Network Requirements
40
Installing the Remote Desktop Administrator Software
41
Setting Up an Apple Remote Desktop Client Computer for the First Time