Asko D1706 User manual Use & Care Guide General EN (English version) - Page 9

TROUBLESHOOTING If you should experience a problem with your dishwasher, you should review the following list of frequently encountered situations. It could save you the cost and inconvenience of a service call. Even though the product is under warranty, if the problem is not caused by defective product workmanship or materials, you will be charged for a service call. Refer to page 12 to determine what is and is not covered under your warranty. If you're still not sure, contact the ASKO Advisory Center before you call a service technician. Detergent left in compartment ♦ Be careful not to load items so close to the dispenser that the cover will not open to release the detergent. ♦ The dispenser is not supposed to open when you use the Rinse program. ♦ Your dishwasher detergent should be fresh and stored tightly closed in a cool, dry place. Old or caked detergent should be thrown away because it will not dissolve properly and will leave a gritty residue on the dishware. ♦ Wait until you are ready to start the dishwasher to add the detergent. ♦ If you are using the Delay program, make sure the dispenser is dry before adding the detergent. ♦ The detergent compartment only opens in the main wash programs, not the Rinse program. Dishwasher makes unusual noises ♦ This usually means that something is not loaded properly. Make sure the dishes are securely in place and that nothing has fallen between the basket tines. Also, place small items in the small items compartment and close the lid. (See page 4.) Dishwasher leaks ♦ Use only unscented, granular automatic dishwasher detergent. Using a liquid detergent could cause oversudsing and leakage. ♦ You should always use fresh detergent. ♦ The amount of detergent needed for your dishes depends on the hardness of the water in your area. Contact your local utility company to learn the water hardness in your area then refer to the chart on page 5 to determine the amount of detergent you should use. ♦ Be careful not to overfill the rinse aid dispenser. Spilled rinse aid could cause oversudsing and lead to overflowing. Wipe away any spills with a damp cloth. ♦ Make sure the dishwasher is level. (See the installation instructions.) Dishwasher runs too long ♦ If the temperature of the water entering your dishwasher is below 120°, the dishwasher runs longer because it heats the water to the proper temperature for the program selected. Raising your water heater setting may help to shorten the cycle times. If this doesn't resolve the problem, call the ASKO Advisory Center. Dishwasher does not drain properly ♦ Make sure that the cycle was complete before you opened the dishwasher. If not, allow it to complete and check again. ♦ Some water left in the sump area near the drain is normal. ♦ If the plumbing code in your area requires an air gap, make sure that the air gap isn't blocked or plugged. ♦ If the unit is connected to a garbage disposer, make sure the disposer is empty. ♦ If water backs up into the sink, check the garbage disposer and trap for blockage. ♦ Check the dishwasher filters and drain area for blockage. (See pages 6 and 7.) ♦ Check for a kink in the drain hose. ♦ You may need to adjust the drain time to accommodate longer drain lines, air gaps, etc. (Call the Advisory Center.) Dishwasher does not fill properly ♦ Make sure the water supply is turned on. ♦ Make sure the dishwasher is turned on and the door is closed securely. ♦ Check for crimps in the water feed line. ♦ You may need to adjust the water inlet time to compensate for low water pressure in your area. (Call the Advisory Center.) ♦ The system is designed to detect an overflow. When it does, it shuts off the circulation pump and turns on the drain pump. (See "Overfill Protection" on page 7.) Dishwasher will not start ♦ Make sure the dishwasher is turned on and the door is closed securely. ♦ Make sure the Delay option is not turned on. ♦ Check that the water supply is connected properly and the water is turned on. ♦ Make sure the power cord is properly plugged into the wall socket. ♦ Check your fuse box for a blown fuse or tripped circuit breaker. ASKO Advisory Center Phone Number: 972-238-0794 Page 9