Asko W6022 User manual Use & Care Guide ASKO W6022 EN - Page 25

Troubleshooting Error messages If an error occurs while a program is running, the red fields around the buttons flash in slightly different ways. After taking the measures described below, turn off the machine to exit error message mode. L6 L1 L5 L2 L4 L3 The error messages that may be shown are: The door is not closed If L1 is flashing, you tried to start a program with the washer door open. Close the door and the program will start. Over filling If all the red fields around the Start/Stop and Door Open (key symbol) buttons are flashing, there is too much water in the machine. 1. Shut off the water tap. 2. Contact the Customer Care Center at the number listed at the bottom of this page! Drainage error If L3 is flashing, there is a drainage problem. Check: • that no objects are stuck in the drainage hose outlet. • that the drain pump is not blocked by for- eign objects. Clean the pump (see the "Care and cleaning" chapter). • that there are no kinks in the drainage hose. After taking the necessary action, run the Drain program or press the Door Opening button (key symbol) to empty the machine. If the problem persists, contact the Customer Care Center at the number listed at the bottom of this page! Water intake error Fault with water supply. Check: If L4 is flashing, there is a drainage problem. Check: • that the tap on the water pipe is open. • that the filter in the machine's water intake is not blocked. 1. Shut off the water tap. 2. Unscrew the hose. 3. Clean the filter in the intake valve on the machine. 4. Screw the hose back on. 5. Turn on the tap. 6. Run the program again to check whether the error has been fixed. 7. If the problem persists, contact the Cus- tomer Care Center at the number listed at the bottom of this page! Door opening error If L6 is flashing. Call the Customer Care Center. Contact the Customer Care Center at the number listed at the bottom of this page! Customer Care Center 25 1-800-898-1879 www.askousa.com