Asus D500SA Users Manual Windows 11 - Page 57
Audio, Contact your Internet Service Provider
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ENGLISH LAN Problem Possible Cause The LAN cable is not connected. Action Connect the LAN cable to your computer. LAN cable problems Ensure the LAN LED is on. If not, try another LAN cable. If it still does not work, contact the ASUS service center. Cannot access the Internet Your computer is not properly connected to a router or hub. Network settings Problems caused by the antivirus software Driver problems Ensure that your computer is properly connected to a router or hub. Contact your Internet Service Provider (ISP) for the correct LAN settings. Close the anti-virus software. Reinstall the LAN driver Audio Problem No Audio Possible Cause Speaker or headphone is connected to the wrong port. Action • Refer to your computer's User Guide for the correct port. • Disconnect and reconnect the speaker to your computer. Speaker or headphone does Try using another speaker or not work. headphone. The front and back audio ports do not work. Driver problems Try both the front and back audio ports. If one port failed, check if the port is set to multi-channel. Reinstall the audio driver ASUS Desktop PC 57