Asus G10AJ User Guide - Page 39

Audio, System, ASUS Service Center for servicing.

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ENGLISH Audio Problem No Audio Possible Cause Speaker or headphone is connected to the wrong port. Action • Refer to your computer's User Guide for the correct port. • Disconnect and reconnect the speaker to your computer. Speaker or headphone does Try using another speaker or not work. headphone. The front and back audio ports do not work. Driver problems Try both the front and back audio ports. If one port failed, check if the port is set to multi-channel. Reinstall the audio driver System Problem System speed is too slow Possible Cause Too many programs are running. Computer virus attack Action Close some of the programs. • Use an anti-virus software to scan for viruses and repair your computer. • Reinstall the operating system. Hard disk drive failure • S end the damaged hard disk drive to ASUS Service Center for servicing. • R eplace with a new hard disk drive. The system often hangs or freezes. Memory module problems There is not enough air ventilation for your computer. Incompatible softwares are installed. • R eplace with compatible memory modules. • R emove the extra memory modules that you have installed, then try again. • C ontact the ASUS Service Center for assistance. Move your computer to an area with better air flow. Reinstall the OS and reinstall compatible softwares. ASUS G10AJ 39

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ASUS G10AJ
39
ENGLISH
Audio
Problem
Possible Cause
Action
No Audio
Speaker or headphone is
connected to the wrong port.
• Refer to your computer’s User Guide
for the correct port.
• Disconnect and reconnect the speaker
to your computer.
Speaker or headphone does
not work.
Try using another speaker or
headphone.
The front and back audio
ports do not work.
Try both the front and back audio ports.
If one port failed, check if the port is set
to multi-channel.
Driver problems
Reinstall the audio driver
System
Problem
Possible Cause
Action
System speed is
too slow
Too many programs are
running.
Close some of the programs.
Computer virus attack
• Use an anti-virus software to scan for
viruses and repair your computer.
• Reinstall the operating system.
The system often
hangs or freezes.
Hard disk drive failure
• Send the damaged hard disk drive to
ASUS Service Center for servicing.
• Replace with a new hard disk drive.
Memory module problems
• Replace with compatible memory
modules.
• Remove the extra memory modules
that you have installed, then try again.
• Contact the ASUS Service Center for
assistance.
There is not enough
air ventilation for your
computer.
Move your computer to an area with
better air flow.
Incompatible softwares are
installed.
Reinstall the OS and reinstall
compatible softwares.