Asus MEW Troubleshooting Guide - Page 6

• If you have tried all instructions in Solution one, but the problem still exists, the power supply may be defective. Contact your retailer for help. • If the power supply works but there is no power onboard, the motherboard may be defective. Contact your retailer for help. Solution two Boot failures and monitor display problems can be caused by a device malfunction or improper installation of devices. Try the following: 1. Make sure the monitor and system are properly connected to the power outlet. 2. Check if the problem is caused by defective devices: a. Remove all add-on cards and devices from the system, except the motherboard, graphics card, memory, power supply, processor, fan, keyboard, and mouse, then restart your system. b. Remove the motherboard from the chassis if the system cannot boot after step a. c. If the system boots successfully after step a, there might be a problem with one of the cards or devices removed. Install the cards and devices one by one until problem occurs. 3. Check if the problem is caused by the main components. Replace the main components one by one with working components. Replace following this order: memory, processor, motherboard, hard disk/optical drive, graphics card, keyboard, mouse. If the problem is caused by one of the devices, contact your device retailer or manufacturer for repair. Solution three Failure to enter the OS can be caused by incomplete driver installation or incompatible software. Try the following: 1. Some software and driver problems can easily be solved by resetting the BIOS. See Exit menu section in the BIOS setup chapter of your motherboard user guide, and follow the instructions to Load Setup Defaults and reset the BIOS.  Motherboard troubleshooting