Asus ML229H User Guide - Page 18

Troubleshooting FAQ - drivers

Page 18 highlights

3.3 Troubleshooting (FAQ) Problem Possible Solution Power LED is not ON • Press the button to check if the monitor is in the ON mode. • Check if the power cord is properly connected to the monitor and the power outlet. The power LED lights white blinking and there is no screen image • Check if the monitor and the computer are in the ON mode. • Make sure the signal cable is properly connected the monitor and the computer. • Inspect the signal cable and make sure none of the pins are bent. • Connect the computer with another available monitor to check if the computer is properly working. Screen image is too light or dark • Adjust the Contrast and Brightness settings via OSD. Screen image is not centered or sized properly • Press the button for two seconds to automatically adjust the image. • Adjust the H-Position or V-Position settings via OSD. Screen image bounces or a wave • Make sure the signal cable is properly connected to pattern is present in the image the monitor and the computer. • Move electrical devices that may cause electrical interference. Screen image has color defects (white does not look white) • Inspect the signal cable and make sure that none of the pins are bent. • Perform All Reset via OSD. • Adjust the R/G/B color settings or select the Color Temperature via OSD. Screen image is blurry or fuzzy • Press the button for 2~4 seconds to automatically adjust the image (for VGA input only). • Adjust the Phase and Clock settings via OSD. No sound or sound is low • Ensure that the audio cable is properly connected to the monitor and the computer. • Adjust the volume settings of both your monitor and computer. • Ensure that the computer sound card driver is properly installed and activated. ASUS LED Monitor ML229H Series 3-7

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3-7
ASUS LED Monitor ML229H
Series
3.3
Troubleshooting (FAQ)
Problem
Possible Solution
Power LED is not ON
Press the
button to check if the monitor is in the
ON mode.
Check if the power cord is properly connected to the
monitor and the power outlet.
The power LED lights white
blinking and there is no screen
image
Check if the monitor and the computer are in the
ON mode.
Make sure the signal cable is properly connected
the monitor and the computer.
Inspect the signal cable and make sure none of the
pins are bent.
Connect the computer with another available
monitor to check if the computer is properly working.
Screen image is too light or dark
Adjust the Contrast and Brightness settings via
OSD.
Screen image is not centered or
sized properly
Press the
button for two seconds to
automatically adjust the image.
Adjust the H-Position or V-Position settings via
OSD.
Screen image bounces or a wave
pattern is present in the image
Make sure the signal cable is properly connected to
the monitor and the computer.
Move electrical devices that may cause electrical
interference.
Screen image has color defects
(white does not look white)
Inspect the signal cable and make sure that none of
the pins are bent.
Perform All Reset via OSD.
Adjust the R/G/B color settings or select the Color
Temperature via OSD.
Screen image is blurry or fuzzy
Press the
button for 2~4 seconds to
automatically adjust the image (for VGA input only).
Adjust the Phase and Clock settings via OSD.
No sound or sound is low
Ensure that the audio cable is properly connected to
the monitor and the computer.
Adjust the volume settings of both your monitor and
computer.
Ensure that the computer sound card driver is
properly installed and activated.