Asus MM17DE User Manual - Page 14

Troubleshooting Faq - driver

Page 14 highlights

TROUBLESHOOTING (FAQ) Problem & Question Power LED is not ON The Power LED lights amber and there is no screen image Screen image is too light or dark Screen image is not centered or sized properly Screen image bounces or a wave pattern is present in the image Screen image has color defects (white does not look white) Screen image is blurry or fuzzy No sound or sound is low (MM17T only). Possible Solution l Press the Power Button to check if the monitor is in the ON mode. l Check if the Power Cord is properly connected the monitor and the power outlet. l Check if the monitor and the computer are in the ON mode. l Make sure the Signal Cable is properly connected the monitor and the computer. l Inspect the Signal Cable and make sure none of the pins are bent. l Connect the computer and another available monitor to check if the computer is properly working. l Adjust the Contrast and Brightness settings via OSD. l Press the SPLENDID™ Button for 2 seconds to automatically adjust the image. l Adjust the H-Position or V-Position settings via OSD l Make sure the Signal Cable is properly connected the monitor and the computer. l Move electrical devices that may cause electrical interference. l Inspect the Signal Cable and make sure that none of the pins are bent. l Perform Reset via OSD. l Adjust the R/G/B color settings or select the Color Temperature via OSD. l Press the SPLENDID™ Button for 2 seconds to automatically adjust the image. l Adjust the Phase and Clock settings via OSD. l Ensure that the Audio Cable is properly connected the monitor and the computer l Adjust the volume settings of both your monitor and computer. l Ensure the computer sound card driver is properly installed and activated. 13

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13
TROUBLESHOOTING (FAQ)
Problem & Question
Possible Solution
Power LED is not ON
l
Press the Power Button to check if the
monitor is in the ON mode.
l
Check if the Power Cord is properly
connected the monitor and the power
outlet.
The Power LED lights
amber and there is no
screen image
l
Check if the monitor and the computer are
in the ON mode.
l
Make sure the Signal Cable is properly
connected the monitor and the computer.
l
Inspect the Signal Cable and make sure
none of the pins are bent.
l
Connect the computer and another
available monitor to check if the computer
is properly working.
Screen image is too light or
dark
l
Adjust the Contrast and Brightness
settings via OSD.
Screen image is not
centered or sized properly
l
Press the SPLENDID
Button for 2
seconds to automatically adjust the
image.
l
Adjust the H-Position or V-Position
settings via OSD
Screen image bounces or
a wave pattern is present
in the image
l
Make sure the Signal Cable is properly
connected the monitor and the computer.
l
Move electrical devices that may cause
electrical interference.
Screen image has color
defects
(white does not look white)
l
Inspect the Signal Cable and make sure
that none of the pins are
bent.
l
Perform Reset via OSD.
l
Adjust the R/G/B color settings or select
the Color Temperature via OSD.
Screen image is blurry or
fuzzy
l
Press the SPLENDID
Button for 2
seconds to automatically adjust the
image.
l
Adjust the Phase and Clock settings via
OSD.
No sound or sound is low
(MM17T only).
l
Ensure that the Audio Cable is properly
connected the monitor and the computer
l
Adjust the volume settings of both your
monitor and computer.
l
Ensure the computer sound card driver is
properly installed and activated.