Asus ROG G20AJ Users Manual for English Edition - Page 42

Power, The DVD drive eject button is not responding.

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ENGLISH ? The DVD drive eject button is not responding. 1. Hover your mouse pointer over the lower left corner of Windows® desktop then right-click on the Start Screen's thumbnail. From the popup menu, click File Explorer to open the Computer screen. 2. Right-click , then click Eject from the menu. Power Problem No power (The power indicator is off) Possible Cause Incorrect power voltage Action • Set your computer's power voltage switch to your area's power requirements. • Adjust the voltage settings. Ensure that the power cord is unplugged from the power outlet. Your computer is not turned Press the power key on the front panel to on. ensure that your computer is turned on. Your computer's power cord is not properly connected. • Ensure that the power cord is properly connected. • Use other compatible power cord. PSU (Power supply unit) problems Contact the ASUS Service Center about installing another PSU on your computer. 42 Chapter 5: Troubleshooting

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42
Chapter 5: Troubleshooting
ENGLISH
?
The DVD drive eject button is not responding.
1.
Hover your mouse pointer over the lower left corner of Windows
®
desktop then
right-click on the Start Screen’s thumbnail. From the popup menu, click
File
Explorer
to open the
Computer
screen.
2.
Right-click
, then click
Eject
from the menu.
Power
Problem
Possible Cause
Action
No power
(The power
indicator is off)
Incorrect power voltage
• Set your computer’s power voltage
switch to your area’s power
requirements.
• Adjust the voltage settings. Ensure that
the power cord is unplugged from the
power outlet.
Your computer is not turned
on.
Press the power key on the front panel to
ensure that your computer is turned on.
Your computer’s power cord
is not properly connected.
• Ensure that the power cord is properly
connected.
• Use other compatible power cord.
PSU (Power supply unit)
problems
Contact the ASUS Service Center about
installing another PSU on your computer.