Asus ST558 Series User Guide - Page 53
Troubleshooting, Auto Adjustment, Clock Frequency, Phase, H. Position
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Troubleshooting 51 Troubleshooting Problem Solution No picture No sound The computer input image looks strange The control panel buttons do not work The remote control does not work Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly. • Have you chosen an unsupported output resolution on the computer? Refer to "Supported input signal resolution" on page 48 to select a supported resolution and try again. • Have you chosen an unsupported output resolution on the DVD or Blu-ray disc player? Refer to "Supported input signal resolution" on page 48 to select a supported resolution and try again. Check the following: • Have you turned on the mute function on the display or the input source device? Turn off the mute function or increase the audio volume level and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly. • Have you chosen an unsupported output resolution on the computer? Refer to "Supported input signal resolution" on page 48 to select a supported resolution and try again. • Use the Auto Adjustment function (Refer to "Adjust Screen" on page 41) to let the display automatically optimize the display of computer image. • If the result of the Auto Adjustment function is not satisfactory, use the Clock Frequency, Phase, H. Position and V. Position functions to manually adjust the image. Have you locked the control panel buttons? Unlock the buttons and try again. • Have you locked the remote control function? Unlock the function and try again. • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. • Check whether remote control is properly being pointed at the display's remote control sensor window. • Check for any obstacle between the remote control and the remote control sensor window. • Check that the remote control sensor window is not under strong fluorescent lighting, or in direct sunlight. • Check for any devices (computer or personal digital assistant, PDA) nearby that transmit infrared signals which may cause interference to signal transmission between the remote control and the display. Turn off the infrared function of these devices.