Asus STRIX RAID DLX User Manual - Page 25

I can't hear any sound from my analog speakers., I can't hear any sound from the S/PDIF output.

Page 25 highlights

English 3. I can't hear any sound from my analog speakers. • STRIX sound card series PCI Express audio card needs the power cable to supply addition power in addition to the basic PCI Express bus power. Please double check you have plugged the small 4-pin power plug onto STRIX sound card series power connector. If you did not plug the internal power, STRIX Sound Card Series Audio Center will remind you a warning message and won't allow your operation when you double click STRIX Sound Card Series Audio Center icon in the system tray. • Please ensure that you have connected speakers properly and have powered on your speakers • Please ensure that the device master volume or the software player has NOT been muted on the STRIX Sound Card Series Audio Center • If you are using Dolby Digital Live encoder through the S/PDIF output, the analog output will be muted to get rid of the interference between your digital speaker system and analog speakers or headphones. Please check if this is the case. • Please go to the sound and audio device of Windows Control Panel to check if the playback default device is set to STRIX Sound Card Series Audio Device, instead of other onboard AC97 or HDA codec device. If it's not, please set it to STRIX Sound Card Series Audio Device and restart your applications. • Please try restart your Windows. 4. I can't hear any sound from the S/PDIF output. • Please ensure that you have enabled S/PDIF output in the Audio Center GUI (Main page) • Please ensure that you are connecting the correct S/PDIF output jack on the card to the decoder's (AV receiver) S/PDIF input jack • You may need to select the correct input and mode of your decoder or AV receiver. For Dolby Digital or DTS output, you may have to double check that the AV receiver is in that decoding mode. • If you are using 192KHz PCM output, please make sure your decoder can support 192KHz decoding. Try changing it to 44.1K or 48KHz first. ASUS STRIX Sound Card Series User Manual 25

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ASUS STRIX Sound Card Series User Manual
English
3.
I can’t hear any sound from my analog speakers.
STRIX sound card series PCI Express audio card needs the power
cable to supply addition power in addition to the basic PCI Express
bus power. Please double check you have plugged the small 4-pin
power plug onto STRIX sound card series power connector. If you did
not plug the internal power, STRIX Sound Card Series Audio Center
will remind you a warning message and won’t allow your operation
when you double click STRIX Sound Card Series Audio Center icon in
the system tray.
Please ensure that you have connected speakers properly and have
powered on your speakers
Please ensure that the device master volume or the software player
has NOT been muted on the STRIX Sound Card Series Audio Center
If you are using Dolby Digital Live encoder through the S/PDIF output,
the analog output will be muted to get rid of the interference between
your digital speaker system and analog speakers or headphones.
Please check if this is the case.
Please go to the sound and audio device of Windows Control Panel
to check if the playback default device is set to STRIX Sound Card
Series Audio Device, instead of other onboard AC97 or HDA codec
device. If it’s not, please set it to STRIX Sound Card Series Audio
Device and restart your applications.
Please try restart your Windows.
4.
I can’t hear any sound from the S/PDIF output.
Please ensure that you have enabled S/PDIF output in the Audio Center
GUI (Main page)
Please ensure that you are connecting the correct S/PDIF output jack
on the card to the decoder’s (AV receiver) S/PDIF input jack
You may need to select the correct input and mode of your decoder or
AV receiver. For Dolby Digital or DTS output, you may have to double
check that the AV receiver is in that decoding mode.
If you are using 192KHz PCM output, please make sure your decoder
can support 192KHz decoding. Try changing it to 44.1K or 48KHz first.