Asus VG278HR VG278HR Series User Guide for English Edition - Page 25

Troubleshooting (FAQ), Problem, Possible Solution - driver

Page 25 highlights

3.3 Troubleshooting (FAQ) Problem Possible Solution Power LED is not ON • Press the button to check if the monitor is in the ON mode. • Check if the power cord is properly connected to the monitor and the power outlet. The power LED lights amber and • Check if the monitor and the computer are in the there is no screen image ON mode. • Make sure the signal cable is properly connected the monitor and the computer. • Inspect the signal cable and make sure none of the pins are bent. • Connect the computer with another available monitor to check if the computer is properly working. Screen image is too light or dark • Adjust the Contrast and Brightness settings via OSD. Screen image bounces or a wave • Make sure the signal cable is properly connected to pattern is present in the image the monitor and the computer. • Move away electrical devices that may cause electrical interference. Screen image has color defects (white does not look white) • Inspect the signal cable and make sure that none of the pins are bent. • Perform All Reset via OSD. • Adjust the R/G/B color settings or select the Color Temperature via OSD. 3D function is not working well • Make sure the input source is DVI (Dual-link) or HDMI, and the cable is connected. DVI (Single-link) & VGA are not supported for 3D function. • For DVI source: Make sure the screen resolution setting is 1920x1080 at 120Hz, 110Hz or 100Hz. For HDMI source: Make sure your graphics card or DVD player support HDMI 1.4. • Make sure the power button of wireless 3D glasses is turned on. Charge the wireless glasses if its battery is in low status. • Make sure the computer was installed with Microsoft® Windows Vista or Windows 7 operating system, and NVIDIA 3D drivers. • Visit NVIDIA website (http://www.nvidia.com/) for more information about system requirements, setup instructions, and PC games supported. 3-9 Chapter 3: OSD (On-Screen Display) Menu

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3-9
Chapter 3: OSD (On-Screen Display) Menu
3.3
Troubleshooting (FAQ)
Problem
Possible Solution
Power
LED is not ON
Press the
button to check if the monitor is in the
ON mode.
Check if the power cord is properly connected to
the monitor and the power outlet.
The power LED lights amber and
there is no screen image
Check if the monitor and the computer are in the
ON mode.
Make sure the signal cable is properly connected
the monitor and the computer.
Inspect the signal cable and make sure none of the
pins are bent.
Connect the computer with another available
monitor to check if the computer is properly
working.
Screen image is too light or dark
Adjust the Contrast and Brightness settings via
OSD.
Screen image bounces or a wave
pattern is present in the image
Make sure the signal cable is properly connected to
the monitor and the computer.
Move away electrical devices that may cause
electrical interference.
Screen image has color defects
(white does not look white)
Inspect the signal cable and make sure that none of
the pins are bent.
Perform All Reset via OSD.
Adjust the R/G/B color settings or select the Color
Temperature via OSD.
3D function is not working well
Make sure the input source is DVI (Dual-link) or
HDMI, and the cable is connected. DVI (Single-link)
& VGA are not supported for 3D function.
For DVI source: Make sure the screen resolution
setting is 1920x1080 at 120Hz, 110Hz or 100Hz.
For HDMI source: Make sure your graphics card or
DVD player support HDMI 1.4.
Make sure the power button of wireless 3D glasses
is turned on. Charge the wireless glasses if its
battery is in low status.
Make sure the computer was installed with
Microsoft
®
Windows Vista or Windows 7 operating
system, and NVIDIA 3D drivers.
Visit NVIDIA website (http://www.nvidia.com/) for
more information about system requirements, setup
instructions, and PC games supported.