Asus WL-160G User Guide - Page 46

Troubleshooting This troubleshooting guide provides answers to some common problems which you may encounter while installing and/or using ASUS Wireless LAN card products. These problems requires simple troubleshooting that you can perform by yourself. Contact the Wireless LAN Technical Support if you encounter problems not mentioned in this section. Problem Action My computer does not recognize the installed ASUS USB Wireless LAN Adapter. Verify if the ASUS USB Wireless LAN Adapter drivers are properly installed by following these instructions: 1. Open the Control Panel window from the Windows® desktop. 2. Double-click on the System icon. 3. Windows® 98SE/Me users: Select the Device Manager tab. Windows® 2000/XP users: Select the Hardware tab then click the Device Manager button. 4. Click the "+" symbol preceeding the Network Adapters item, then check the ASUS 802.11b Network Adapter or ASUS 802.11g Network Adapter item. A yellow exclamation point or a red plus sign preceeding the network adapter means that the device driver is not properly installed. Re-install the device driver following the instructions below. A yellow exclamation point or a red plus sign appears on the ASUS 802.11b Network Adapter or ASUS 802.11g Network Adapter item. The device driver is not properly installed. Follow these instructions to uninstall and re-install the driver. 1. Insert the Support CD into the CD-ROM drive. 2. When the ASUS Wireless LAN installation window appears, click "Uninstall ASUS WLAN Card Utilities/Driver" option. 4-2 Chapter 4: Troubleshooting