Beko GNE490IR3V Owners Manual - Page 31
Troubleshooting
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7 Troubleshooting Please review this list before calling the service. This will save you time and money. This list contains frequently encountered problems that are not results of faulty workmanship or material use. Your product may not have some of the features described here. The refrigerator is not operating. • It may not be plugged in properly. >>>Plug in the product properly. • The fuse of the socket to which your refrigerator is connected or the main fuse may have blown. >>>Check the fuse. Condensation on the side wall of the fridge compartment (MULTI ZONE, COOL CONTROL and FLEXI ZONE). • The door may have been opened/closed frequently. >>>Do not open/close the refrigerator door frequently. • The environment may be too humid. >>>Do not install the refrigerator at locations with a very high level of humidity. • Foods containing liquid may have been placed into the refrigerator in vessels without covers. >>>Do not place foods containing liquid into the refrigerator in unsealed vessels. • Door of the refrigerator may have been left ajar. >>>Do not keep the doors of your refrigerator open for a long time. • The thermostat may have been set to a very cold level. >>>Set the thermostat to an appropriate level. The compressor is not operating. • Protective thermal of the compressor will blow out during sudden power failures or plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator has not been balanced yet. The refrigerator will start running approximately after 6 minutes. Please call the Authorised Service Provider if the refrigerator does not start at the end of this period. • The freezer is in defrosting cycle. >>>This is normal for a refrigerator that performs full-automatic defrosting. Defrosting cycle is performed periodically. • The refrigerator may not be plugged in. >>>Make sure that the plug fits the socket. • Temperature settings may be incorrect. >>>Select the correct temperature value. • Possible power failure. >>>The refrigerator will start to operate normally when power restores. The operation noise increases when the refrigerator is running. • Operating performance of the refrigerator may vary based on the ambient temperature changes. This is normal and not a fault. The fridge is running frequently or for a long time. • Your new product may be bigger than the previous one. Larger refrigerators operate for a longer period of time. • The room temperature may be high. >>> It is normal that the product operates for longer periods in hot environments. • The refrigerator may have just been plugged in or loaded with food. >>>It takes the product longer to reach the set temperature when it has just been plugged in or loaded with food. This is normal. • Large amounts of hot food may have been placed into the refrigerator recently. >>>Do not place hot foods into the refrigerator. • The doors may have been opened frequently or left ajar for a long time. >>>The warm air that enters the refrigerator causes it to operate for a longer period of time. Do not open the doors frequently. • Freezer or fridge compartment door may have been left ajar. >>> Check if the doors are closed completely. • The appliance may be set to a very low temperature. >>> Set the refrigerator temperature to a warmer degree and wait until the product reaches this temperature. • Door seal of the fridge or freezer compartment may be soiled, worn out, broken or not properly seated. >>> Clean or replace the seal. Damaged/ broken seal causes the refrigerator to run for a longer period of time to maintain the current temperature. Fridge temperature is adequate but the freezer temperature is very low. • The freezer compartment temperature may be set to a very low value. >>> Set the freezer compartment temperature to a higher value and check. Freezer temperature is adequate but the fridge temperature is very low. • The fridge temperature is adjusted to a very low value. >>> Adjust the fridge temperature to a higher value and check. Food kept in the fridge compartment drawers is frozen. 30 /31 EN Refrigerator / User Manual