Beko HXI64401AT User Manual - Page 22
Guarantee, Service
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8 Guarantee and Service Your Beko product is guaranteed against the cost of breakdown repairs : Freestanding appliances : 1 year Built-in appliances : 2 year from the date of the original purchase. What is covered? • All repairs necessary as a result of faulty materials, defective components or manufacturing defect. • The cost of all functional replacement parts. • The labour costs of a Beko approved repairer to carry out the repair. What is not covered? • Transit or delivery damage • Accidental damage • Misuse, or abuse. • Cabinet or appearance parts, including knobs and flaps • Accessory items, including ice trays, scrapers, cutlery baskets, • Repairs required as a result of unauthorised repairs or inexpert installation that fails to meet the requirements contained in the user instruction book. Repairs to products used on commercial or non-residential household premises. Important notes. • The product is guaranteed for domestic household use only. • The guarantee will be void if the product is installed or used in commercial or non-residential household premises. • The product must be correctly installed, located and operated in accordance with the instructions contained in the User Instructions Booklet provided. • Professional Installation by a qualified plumber/electrical appliance installer is recommended for all Washing & Dishwashing Machines and Electric Cookers • Gas Cookers must only be installed by a Gas Safe (or BORD GAIS) registered Gas Installer. • The guarantee is given only within the boundaries of the United Kingdom. • The guarantee is not transferable if the product is resold. • Beko plc disclaims any liability for incidental or consequential damages. • The guarantee does not in anyway diminish your statutory or legal rights. HOW TO OBTAIN SERVICE UNDER THE MANUFACTURERS GUARANTEE Please keep your purchase receipt or other proof of purchase in a safe place; you will need to have it should the product require attention in the guarantee period You should also complete the details below; it will help us assist you quicker when requesting service. (The model number is printed on the Instruction Booklet) Model Number: Purchased From: Date of purchase: For service under guarantee simply telephone the appropriate number below LOCATION TELEPHONE UK Mainland & Northern Ireland Fridges & Freezers Electric Cookers Gas & Dual Fuel Cookers Washing Machines & Dishwashers 0845 600 4903/0345 600 4903 0845 600 4902/0345 600 4902 0845 600 4905/0345 600 4905 0845 600 4906//0345 600 4906 Republic of Ireland All Refrigeration, Cooking, Washing & Dishwashing Machines 01 862 3411 Before requesting service please check the troubleshooting guide in the Operating Instructions as a charge may be Service once the manufacturers guarantee has expired. levied where no fault is found even though your product If you have purchased an extended guarantee please refer may still be under guarantee. to the instructions contained within the extended guarantee agreement document. Otherwise please call the above numbers where service can be obtained at a charge. Should you experience any difficulty in obtaining service please call the Beko Customer Help-Line on 0845 600 4911/0345 600 4911 Beko Plc, Beko House,1 Greenhill Crescent, Watford Herts, WD18 8QU, Tel: 0845 600 4911 22/EN 27.05.2014-v3