Beko WMB51021 User Manual - Page 30

8 Troubleshooting Programme cannot be started or selected. • Washing machine has switched to self protection mode due to a supply problem (line voltage, water pressure, etc.). >>> To cancel the programme, turn the Programme Selection knob to select another programme. Previous programme will be canceled. (See "Cancelling the programme") Water in the machine. • Some water might have remained in the product due to the quality control processes in the production. >>> This is not a failure; water is not harmful to the machine. There is water leaking from the bottom of the washing machine. • Likely problems with hoses or the pump filter. >>> Be sure the seals of the water inlet hoses are securely fitted. Attach the hose to the tap tightly. • Pump filter might not be closed fully. >>> Make sure that the pump filter is completely closed. Machine does not fill with water. • Tap is turned off. >>> Open the inlet water taps fully. • Water inlet hose is bent. >>> Flatten the water inlet hose. • Water inlet filter is clogged. >>> Clean the water inlet filter. • The loading door is ajar. >>> Close the Loading Door. Machine does not drain water. • Water drain hose might be clogged or twisted. >>> Clean or flatten the hose. • Pump filter is clogged. >>> Clean the pump filter. Machine vibrates or makes noise. • Machine might be standing unbalanced. >>> Adjust the feet to level the machine. • A hard substance might have entered into the pump filter. >>> Clean the pump filter. • Transportation safety bolts are not removed. >>> Remove the transportation safety bolts. • Laundry quantity in the machine might be too little. >>> Add more laundry to the machine. • Machine might be overloaded with laundry. >>> Take out some of the laundry from the machine or distribute the load by hand to balance it homogenously in the machine. • Machine might be leaning on a rigid item. >>> Make sure that the machine is not leaning on anything. Machine stopped shortly after the programme started. • Machine might have stopped temporarily due to low voltage. >>> It will resume running when the voltage restores to the normal level. Machine directly discharges the water it takes in. • Draining hose might not be at adequate height. >>> Connect the water draining hose as described in the operation manual. No water can be seen in the machine during washing. • The water level is not visible from outside of the washing machine. This is not a failure. Loading door cannot be opened. • Door lock is activated because of the water level in the machine. >>> Drain the water by running the Pump or Spin programme. • Machine is heating up the water or it is at the spinning cycle. >>> Wait until the programme completes. • Child lock is engaged. Door lock will be deactivated a couple of minutes after the programme has come to an end. >>> Wait for a couple of minutes for deactivation of the door lock. 30 / 36 EN Washing Machine / User's Manual