Belkin F1DH104L User Manual - Page 30
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Troubleshooting Problem: The mouse is not detected at boot up. Solution: • Check the cables and make sure that they are inserted properly. Problem: The computer boots up fine, but the mouse does not work. Solution: • Make sure it is plugged in properly. • Make sure the mouse works when directly plugged into the computer. Rebooting may be necessary when trying this. • Try a different mouse. Problem: When I switch from one port to another, mouse movement is completely erratic. Solution: • Make sure you do not have more than one mouse driver installed. • Make sure that the driver is either for a standard USB mouse or a PS/2 or USB mouse compatible with Microsoft. • Avoid moving the mouse or pressing the mouse button when switching ports on the KVM Switch. • You can reset the mouse and resume proper mouse movement simply by unplugging the mouse from the front of the KVM Switch or about 2-3 seconds, and then plugging it in again. GENERAL Problem: My computer does not boot when connected to the KVM Switch and works fine when I connect the keyboard, video, and mouse directly to it. Solution: • Make sure that the keyboard and mouse cables are connected tightly between the KVM Switch and the computer. • Check that the keyboard and mouse cables are not crossed. 28