Belkin F1DM216T User Manual - Page 38

TROUBLESHOOTING The computer boots up, but the mouse does not work. • Make sure the mouse is plugged in properly. • Make sure the mouse works when directly plugged into the computer. Rebooting may be necessary when trying this. • Try a different mouse. When I switch from one port to another, mouse movement is completely erratic. • Make sure you do not have more than one mouse driver installed. Make sure that the driver is either for a standard PS/2 mouse or a Microsoft software-compatible PS/2 mouse. • Make sure you do not have any mouse drivers loaded in your CONFIG.SYS or AUTOEXEC.BAT files. • Avoid moving the mouse or pressing the mouse button when switching ports on the MATRIX2. • You can reset the mouse and resume proper mouse movement simply by unplugging the mouse from the front of the MATRIX2 for about 2-3 seconds, and then plugging it in again. USB I am connecting my computer to the USB MATRIX2 via USB and my keyboard and mouse do not work. • Prior to connecting the USB MATRIX2, make sure that the HID USB driver is installed on each computer. (To install the HID USB driver, connect a USB mouse and USB keyboard to the computer. A Windows operating system should automatically install the drivers.) Some of the keys on my keyboard are not functioning properly when I use a Mac computer. • Because you are using a PC keyboard on a Mac computer, a few of the option keys on your PC keyboard may be reversed. All major keys will function as labeled. 36