Belkin F5D8232-4 User Manual - Page 97
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Troubleshooting • The Assistant software completed installation, but my web 1 browser doesn't work. • I am unable to connect to the Internet. The "modem" icon on 2 my N1 Vision is on, and the "internet" icon is blinking. 1. If you cannot connect to the Internet, the "modem" icon is on, 3 and the "internet" icon is blinking, the problem may be that your connection type may not match the ISP's connection. 4 2. If you have a "static IP address" connection, your ISP must assign you the IP address, subnet mask, and gateway address. Please refer to the section entitled "Alternate Setup Method" for 5 details on changing this setting. 3. If you have a "PPPoE" connection, your ISP will assign you a user 6 name and password and sometimes a service name. Make sure the N1 Vision's connection type is configured to PPPoE and the settings are entered properly. Please refer to the section entitled 7 "Alternate Setup Method" for details on changing this setting. 4. You may need to configure your N1 Vision to meet the specific 8 requirements of your ISP. To search our knowledge base for ISP-specific issues, go to: http://web.belkin.com/support and type in "ISP" into the "Product Support Search" text box. 9 If you are still unable to access the Internet after verifying these settings, please contact Belkin Technical Support. 10 section 93