Beltronics Vector 895 Owner's Manual - Page 14

17813_Vector895 Manual 3/21/05 8:18 AM Page 27 Service Service Procedure If your V895 ever needs service, please follow these simple steps: 1 Check the troubleshooting section of this manual. It may have a solution to your problem. 2 Call us at 1-800-341-2288. We may be able to solve your problem over the phone. If the problem requires that you send your V895 to the factory for repair, we will provide you with a Service Order Number, which must be included on the outside of your shipping box. Enclose the following information with your V895: • Your Service Order Number • Your name and return address • Your daytime telephone number • A description of the problem you are experiencing Out Of Warranty Repairs For out of warranty repairs, include prepayment in the amount you were quoted by the Beltronics Customer Service Representative. If the detector has been damaged, abused or modified, the repair cost will be calculated on a parts and labor basis. If it exceeds the basic repair charge, you will be contacted with a quotation. If the additional payment is not received within 30 days (or if you notify us that you choose not to have your V895 repaired at the price quoted), your V895 will be returned, without repair. Payment can be made by check, money order, or credit card. Ship your V895 and power cord to: BELTRONICS Customer Service Department Service Order Number 5442 West Chester Road West Chester OH 45069 For your own protection, we recommend that you ship your V895 postpaid and insured. Insist on a proof of delivery, and keep the receipt until the return of your V895. 24 Warranty and Accessories BELTRONICS One Year Limited Warranty What this warranty covers: BELTRONICS warrants your Product against all defects in materials and workmanship. For how long: One (1) year from the date of the original purchase. What we will do: BELTRONICS, at our discretion, will either repair or replace your Product free of charge. What we will not do: BELTRONICS will not pay shipping charges that you incur for sending your product to us. What you must do to maintain this warranty: Show original proof of purchase from an authorized BELTRONICS dealer. Warranty Exclusions: Warranty does not apply to your product under any of the following conditions: 1. The serial number has been removed or modified. 2. Your product has been subjected to misuse or damage (including water damage, physical abuse, and/or improper installation). 3. Your product has been modified in any way. 4. Your receipt or proof-of-purchase is from a non-authorized dealer or internet auction site including E-bay, U-bid, or other non-authorized resellers. LIMITATION OF WARRANTY: EXCEPT AS EXPRESSLY PROVIDED HEREIN, YOU ARE ACQUIRING THE PRODUCT "AS IS" AND "WHERE IS", WITHOUT REPRESENTATION OR WARRANTY. BELTRONICS SPECIFICALLY DISCLAIMS ANY REPRESENTATION OR WARRANTY INCLUDING, BUT NOT LIMITED TO THOSE CONCERNING THE MERCHANTABILITY AND SUITABILITY OF THE PRODUCT FOR A PARTICULAR PURPOSE. BELTRONICS SHALL NOT BE LIABLE FOR CONSEQUENTIAL, SPECIAL OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, DAMAGES ARISING OUT OF THE USE, MISUSE OR MOUNTING OF THE PRODUCT PRODUCT. The above limitations or exclusions shall be limited to the extent they violate the laws of any particular state. BELTRONICS is not responsible for products lost in shipment between the owner and our service center. Other legal rights: This Warranty gives you specific rights. You may have other legal rights, which vary, from state to state. 25 Accessories The following accessories and replacement parts are available for BEL V895. Coiled SmartPlug ̆ $29.95 Direct-wire SmartPlug ̆ $29.95 Standard Coiled Power Cord $14.00 Direct-wire Power Cord $10.00 Accessory Kit ̆ $19.95 Extra Windshield Mount $4.00