BenQ 7400UT User Manual - Page 143

Though I followed the above steps the installation was not successful. What, should I do?

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Though I followed the above steps the installation was not successful. What should I do? If all of the above actions fail, then there are five possibilities: Causes There's something wrong with the Windows 95 system in your PC. There is a hardware conflict. Former version error Disk space error (insufficient) RAM error (Too tiny RAM to run Setup) Solution Format the hard drive and install Windows 98. Windows 98 has much better compatibility to support USB. There is no solution unless you repair the hardware. Manually delete all files of the former version of Mirascan 5.10 and Keywords of "MiraScan" in the regedit file. Or setup your system again. Clear the Disk or choose another Disk which has enough space. See System requirements. Add RAM or appoint enough virtual RAM. See to System requirement. During installation scanner was not found? Please make sure to move the lock switch located at the bottom of the scanner. If you are sure the lock is already moved, check the scanner as follows: • Power on the scanner. • The white lamp inside the imaging carriage should come on. • The imaging carriage moves forward a little and back. • During the movement of the imaging carriage, the light indicator (green or red) at the front of the scanner blinks for about 15 seconds. • Then, the indicator should stay lit. If the indicator blinks periodically, then the scanner is out of order. And: Is the USB port in your PC active? Windows supports USB, but please make sure to activate the USB ports from the BIOS. If "Universal serial bus controller" is shown under "Start -> Setting -> Control Panel -> System -> Device Manager", the scanner will be installed successfully.

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Though I followed the above steps the installation was not successful. What
should I do?
If all of the above actions fail, then there are five possibilities:
During installation scanner was not found?
Please make sure to move the lock switch located at the bottom of the scanner. If you are sure the lock is already
moved, check the scanner as follows:
• Power on the scanner.
• The white lamp inside the imaging carriage should come on.
• The imaging carriage moves forward a little and back.
• During the movement of the imaging carriage, the light indicator (green or red) at the front of the scanner blinks
for about 15 seconds.
• Then, the indicator should stay lit. If the indicator blinks periodically, then the scanner is out of order.
And: Is the USB port in your PC active? Windows supports USB, but please make sure to activate the USB ports
from the BIOS. If "Universal serial bus controller" is shown under "Start -> Setting -> Control Panel -> System ->
Device Manager", the scanner will be installed successfully.
Causes
Solution
There's something wrong with the Windows 95
system in your PC.
Format the hard drive and install Windows 98. Win-
dows 98 has much better compatibility to support USB.
There is a hardware conflict.
There is no solution unless you repair the hardware.
Former version error
Manually delete all files of the former version of
Mirascan 5.10 and Keywords of "MiraScan" in the regedit
file. Or setup your system again.
Disk space error (insufficient)
Clear the Disk or choose another Disk which has
enough space. See System requirements.
RAM error (Too tiny RAM to run Setup)
Add RAM or appoint enough virtual RAM. See to
System requirement.