BenQ EW2770QZ User Manual - Page 42

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The light sensor of the monitor does not work well. The light sensor is located at the front bottom of the monitor. Please check: • If you have removed the sensor protection sticker. • If the Bright Intelligence Plus function has been turned on. Check Eye Care > B.I.+ (Bright Intelligence Plus). • If there are any obstacles in front of the sensor that keep the sensor from detecting the light properly. • If there are any objects or clothing in bright colors in front of the sensor. Bright colors (especially white and fluorescent colors) reflect light and the sensor cannot detect the main light sources. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. 42 Troubleshooting

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42
Troubleshooting
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
visit the local website from
www.BenQ.com
for more support and local customer service.
The light sensor of the monitor does not work well.
The light sensor is located at the front bottom of the monitor. Please check:
• If you have removed the sensor protection sticker.
• If the Bright Intelligence Plus function has been turned on. Check
Eye Care
>
B.I.+
(Bright
Intelligence Plus).
• If there are any obstacles in front of the sensor that keep the
sensor from detecting the light properly.
• If there are any objects or clothing in bright colors in front of
the sensor. Bright colors (especially white and fluorescent
colors) reflect light and the sensor cannot detect the main
light sources.