BenQ FP550 BenQ LCD Monitor - 3-Year Warr - Page 1
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BenQ End User Limited Warranty BenQ America Corp. ("BenQ") warrants all BenQ brand products, BenQ Scanner, BenQ FilmScanner, BenQ ScanPremio, BenQ Digital Camera, BenQ CRT Monitor, BenQ LCD Monitor, BenQ CD-ROM Drive, BenQ CDReWriter Drive, BenQ DVD-ROM Drive, BenQ DVD-RW Drive, BenQ Plasma Display, BenQ LCD TV, BenQ Digital Projector, BenQ MP3 Players, BenQ Keyboard with accompanying cables and adapters (collectively "Keyboard") you have purchased from BenQ or from a BenQ authorized reseller/retailer to be free from defects in materials or workmanship under normal use during the warranty period*: Monitors CRT monitors • Three (3) years parts, labor, and Cathode Ray Tube from purchase date. • A refurbished replacement unit** will be shipped via 48-hour courier by the following business day after BenQ has received the defective unit. (The only exception to the 48-hour rule is no deliveries on Saturdays, Sundays, or holidays and shipments to certain remote areas may be delayed due to the shipper's practices.) • Each party will pay for one-way shipping. LCD monitors • Three (3) years parts, labor, and LCD back light from purchase date. • Advance refurbished replacement unit** will be shipped via 48-hour courier by the following business day after an RMA number is issued for the first year. (The only exception to the 48-hour rule is no deliveries on Saturdays, Sundays, or holidays and shipments to certain remote areas may be delayed due to the shipper's practices.) • BenQ will pay for both ways shipping in the first year. • A refurbished replacement unit** will be shipped via 48-hour courier by the following business day after BenQ has received the defective unit during the second and third year. (The only exception to the 48-hour rule is no deliveries on Saturdays, Sundays, or holidays and shipments to certain remote areas may be delayed due to the shipper's practices.) • Each party will pay for one-way shipping in the second and third years. • DOA* (Dead On Arrival) Policy: o DOA* policy will extend to all resellers and end users o DOA* period is 30 day from customer's invoice date