BenQ P211 User Manual - Page 34
Troubleshooting
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A Look at the Control Panel Chapter 4 Troubleshooting Make sure that your monitor is properly installed. If you have encountered any trouble in using this product, for hardware installation problems, see Chapter 2, Installing the Monitor. If the problems persist, check this chapter for possible solutions. If you cannot find Benq P211on the Windows ® XP/ ME/ 2000 / 98 / 95 monitor list, you would have to update the Windows® XP/ ME/ 2000 / 98 / 95 setup information for Benq P211.You can download the update file from the Benq Corporation web site (http://www.benq.com) § If there is no picture on the screen, check: Power outlet type. Video sync signal.The video sync signal must be specified for the monitor. Power saving mode. Press any key & use the mouse to deactivate the mode. Signal cable connector pins. If pins are bent or missing, consult your dealer. § If the picture is scrolling or unstable, check: Signal connector pin assignments. Replace with a functional one if inoperative. Signal cable connector pins. If pins are bent or missing, consult your dealer. Graphics card. See if the settings are made properly. Scanning frequency. Change the settings of your graphics card to acceptable options Remove magnetic objects near the monitor. Over-adjusting moire reduction setting, please check the moire reduction setting level. See Chapter 3,A Look at the Control Panel. 23