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BenQ PE8700 User Manual - Page 25

Troubleshooting - replacement lamp

UPC - 840046003234

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11. Put on the front lamp cover. 12. Tighten the screws on front lamp cover. BenQ PE8700 User's Manual 13. Turn the power on and go into Environment menu to reset the "Lamp Timer" item. Troubleshooting Problem This projector does not turn on. Cause There is no power from the power cable. No picture. The power switch is not in the on position. Turn the projector on again during the cooling process. Front lamp cover is not attached well. The front lamp cover has not been attached securely. The projector is not correctly connected to the input source device. The input signal has not been correctly selected. The input signal has not been correctly selected in the "INPUT SOURCE" item in the DISPLAY menu. POWER LED or LAMP LED flashing. Image is unstable. The connection cables are not connected to this unit. Picture is blurred. The projection lens is not correctly focused. The projector and the screen are not aligned properly. Remote control does The batteries are out of power. not work correctly LAMP LED flashes red. The front lamp cover is not correctly attached. The cooling fan is not working properly. The temperature inside the projector is extremely high. POWER LED flashed orange and green sequentially. The lamp has exceeded its specified usage time. The lamp has burned out. Remedy Plug the power cord into the AC inlet on the rear of the projector, and plug the power cord into to the power outlet. Put the power switch in the on position. Wait this unit complete the cooling down procedure. Correctly attach the front lamp cover. Correctly attach the front lamp cover. Check the connection. Selects the correct input signal with the INPUT key on the remote control unit. Select the correct input signal. Please contact your BenQ dealer for assistance. Correctly connect the cables to the appropriate terminals. Adjust the focus of projection lens with the focus ring. Adjust the projection angle and direction as well as the height of this unit if necessary. Replace both batteries with new ones. Correctly attach the front lamp cover. Please contact your BenQ dealer for assistance. Check that the ventilation holes are not blocked. Replace the lamp with a new one. Replace the lamp with a new one. 6. Additional Information 25

Section	Page
SCREEN Å : Control the screen up directly. This function is only available for BENQ's accessory s...	7
SCREEN Ç : Control the screen down directly. This function is only available for BENQ's accessory...	7
Floor	11
Height	11
Focus	15
Zoom in	15
Zoom out	15
S-Video	15
Turning the Power on	15
The Power LED shines orange when power is applied and the power switch is in the on position.	15
Press and hold the ON key on the remote control or the STANDBY/ON key on the projector for ONE se...	15
\	15
If the horizontal frequency of the input signal exceeds the range of the projector (XGA), a messa...	15
Zoom/Focusing	15
Adjust the projected image size you need with the zoom ring on the lens. To focus the image, rota...	15
Selecting an Input Source	16
When the projector is turned on, it will search for the input source you last selected.	16
You may select the input source directly on the remote control.	16
Selecting an ASPECT Ratio	16
Select a proper aspect ratio according to the format of the input signal. There are five aspect r...	16
ANA (ANAMORPHIC): Expands an image with a 4:3 aspect ratio linearly along the horizontal axis to ...	16
Standard (4:3): The input signal will be scaled to accommodate a 4:3 aspect ratio display in the ...	16
LB (LETTERBOX): An image in letter box format is enlarged to accommodate a 16:9 aspect ratio full...	16
THRO (Through): One-to-one mapping is performed on the input signal without any scaling with the ...	16
WIDE: A 4:3 aspect ratio image is enlarged NON- linearly in horizontal direction to accommodate 1...	16
Selecting the Video Memory	17
Press the video memory key on the remote control to recall the settings directly or use the MEMOR...	17
There are four video settings : MEMORY 1, MEMORY 2, MEMORY 3, and DEFAULT. The DEFAULT key can be...	17
Setting Menu	17
Press the MENU button to turn the on-screen display menu on or off.	17
Use the ARROW buttons (Å/É/Ç/Ñ) to select items in the menu or to make various adjustments.	17
Press the ENTER button to enter the setting for the current items in the menu, or press the EXIT ...	17
For more detailed settings, see \	17
PIP (Picture-In-Picture)/POP (Picture-On-Picture) functions	18
Press the PIP button to enable the PIP function.	18
For PIP purposes, there are two groups of inputs classfied according to their display modes: Vide...	18
The PIP function allows the projector to display one input from the Graphic Group within one inpu...	18
Press the PIP button to switch to the main window or turn off the PIP function.	18
Select the input source for the main window by pressing the INPUT button.	18
Press the POP key to enable the POP function.	18
Press the ACTIVE button to switch to the active window. You can change the input signal setting i...	18
Press + or - to adjust the size of the PIP window.	18
Adjust the position of the PIP window with the ARROW keys (Å/É/Ç/Ñ).	18
Turning the Projector Off	18
Press the OFF key on the remote control or the STANDBY/ON key on the projector to turn the projec...	18
After turning the projector off, the POWER LED will flash green and the fans will run for one min...	18
5. Menus	19
Using the Menus	19
Press the MENU button to turn the on-screen display menu function on or off.	19
Use the ARROW buttons (Å/É/Ç/Ñ) to select items in the current menu or to make various adjustments.	19
Press the ENTER button to enter the setting of the current item in the menu, or press the EXIT bu...	19
PICTURE Menu	19
1. BRIGHTNESS: Adjusts the picture brightness to values between 0 and 60. The higher the value, t...	19
2. CONTRAST: Adjusts the picture contrast to values between 0 and 30. The higher the value, the g...	19
3. COLOR: Adjusts the color intensity to values between 0 and 60. The higher the value, the more ...	20
4. SHARPNESS: Adjusts the picture sharpness to values between -10 and +10. The higher the value, ...	20
5. TINT: Adjusts the color tones to values between 0 and 30. The higher the value, the more green...	20
6. COLOR TEMP.: Adjusts the color temperature.	20
0 : The default color temperature of the lamp.	20
1 : Low color temperature (6500K). Makes white appear reddish.	20
2 : Middle color temperature (7500K). Maintains normal colorings for white.	20
3 : High color temperature (9300K). Makes white bluish.	20
7. FILTERS: Turn the video filters on or off. Filters can reduce noise in the picture to produce ...	20
8. RED: Adjusts red hues independently to values between 0 and 30. The higher the setting, the gr...	20
9. GREEN: Adjusts green hues independently to values between 0 and 30. The higher the setting, th...	20
10. BLUE: Adjusts blue hues independently to values between 0 and 30.The higher the setting, the ...	20
11. YELLOW: Adjusts yellow hues independently to values between 0 and 30. The higher the setting,...	20
DISPLAY Menu	20
1. SOURCE: Selects the input source.	20
VIDEO: Composite video signal input.	20
S-VIDEO: S-Video signal input	20
COMPONENT: Component Y/CB/CR input	20
COMP - HD: DTV Y/PB/PR input	20
RGB - HD: DTV RGBHV signal input	20
DVI-I: Computer signal input PC. Auto select DVI-A (Analog) or DVI-D (Digital)signal.	21
2. ASPECT: There are five aspect ratios that can be selected for video signal inputs:	21
ANAMORPHIC: Expands an image with a 4:3 aspect ratio linearly along the horizontal axis to provid...	21
STANDARD (4:3): Scales an input image so that it is displayed with a 4:3 aspect ratio display mod...	21
Active image area	21
LETTERBOX: Enlarges an image in letter box format to display in full-screen format with a 16:9 as...	21
Active image area	21
WIDE: Expands an image with a 4:3 aspect ration NON-linearly along the horizontal axis to provide...	21
THROUGH : One-to-one mapping is performed without any scaling of the image, The image is displaye...	22
Inactive area	22
3. PC&HDTV: The following settings are only available with a PC or DTV RGB signal:	22
AUTO: Adjusts the phase, frequency and position automatically.	22
FREQ.: Adjusts the frequency of the input signal.	22
PHASE: Adjusts the phase of the input signal.	22
H. POS.: Adjusts the horizontal position of the image.	22
V. POS.: Adjusts the vertical position of image.	22
4. SAVE: There are three video memories in which the user can store settings, including all items...	22
5. LOAD: Loads the settings from one of three video memories.	22
ENVIRONMENT Menu	22
1. DEFAULT: Loads the default value of the current input source.	22
2. LAMP TIMER: Resets the lamp timer. This should only be done after the lamp has been replaced.	22
3. AUTO OFF: Sets the auto-shutdown timer. The timer can be set to a value between10 minutes and ...	22
4. LAMP HOURS: This displays the number of hours the lamp has been used. (The lifetime of the lam...	22
INSTALLATION Menu	22
1. LANGUAGE: There are eight languages that can be selected for the menus: English, French, Spani...	23
2. MIRROR: The projector can be installed on a ceiling or behind a screen, or with one or more mi...	23
FLOOR FRONT	23
CEILING FRONT	23
FLOOR REAR	23
CEILING REAR	23
3. KEYSTONE: Corrects for trapezoidal distortion resulting from the angle of projection. It can p...	23
4. OSD POSITION: OSD POSITION can be adjusted between 0 and 100 degrees in both vertical and hori...	23
5. BACKGROUND: Selects a proper background color for your screen when there is no input signal.	23
6. PATTERN: One test pattern (an 8 x 8 grid) will be displayed when you select this menu item. It...	23
6. Additional Information	24
Warning Message	24
It is normal for illumination from the lamp to dim somewhat when the projector has been used for ...	24
The message \	24
The message \	24
The message \	24
The projector will turn off automatically after 10 minutes.	24
Replace the Lamp	24
1. Loosen the screws on the front lamp cover.	24
2. Remove the front lamp cover.	24
3. Loosen the three screws on the lamp shield.	24
4. Take off the lamp shield.	24
5. Loosen the two screws on the lamp module.	24
6. Pull out the lamp module horizontally.	24
7. Insert the new lamp module into the projector horizontally until it is securely in place.	24
8. Tighten the two screws on the lamp module.	24
9. Put on the lamp shield.	24
10. Tighten the three screws on the lamp shield.	24
11. Put on the front lamp cover.	25
12. Tighten the screws on front lamp cover.	25
13. Turn the power on and go into Environment menu to reset the \	25
Troubleshooting	25
Problem	25
Cause	25
Remedy	25
Specifications	26
Optical Characteristics	26
Electrical Characteristics	26
Input/Output	26
General Characteristics	26

Match case Limit results 1 per page

6. Additional Information

BenQ PE8700 User’s Manual

Troubleshooting

11.

Put on the front

lamp cover.

12.

Tighten the screws

on front lamp cover.

13.

Turn the power on and go into Environment menu to

reset the "Lamp Timer" item.

Problem

Cause

Remedy

This projector does

not turn on.

There is no power from the power

cable.

Plug the power cord into the AC inlet on the

rear of the projector, and plug the power cord

into to the power outlet.

The power switch is not in the on

position.

Put the power switch in the on position.

Turn the projector on again during the

cooling process.

Wait this unit complete the cooling down

procedure.

Front lamp cover is not attached well.

Correctly attach the front lamp cover.

No picture.

The front lamp cover has not been

attached securely.

Correctly attach the front lamp cover.

The projector is not correctly

connected to the input source device.

Check the connection.

The input signal has not been correctly

selected.

Selects the correct input signal with the INPUT

key on the remote control unit.

The input signal has not been correctly

selected in the "INPUT SOURCE" item

in the DISPLAY menu.

Select the correct input signal.

POWER LED or LAMP LED flashing.

Please contact your BenQ dealer for

assistance.

Image is unstable.

The connection cables are not

connected to this unit.

Correctly connect the cables to the

appropriate terminals.

Picture is blurred.

The projection lens is not correctly

focused.

Adjust the focus of projection lens with the

focus ring.

The projector and the screen are not

aligned properly.

Adjust the projection angle and direction as

well as the height of this unit if necessary.

Remote control does

not work correctly

The batteries are out of power.

Replace both batteries with new ones.

LAMP LED flashes red.

The front lamp cover is not correctly

attached.

Correctly attach the front lamp cover.

The cooling fan is not working

properly.

Please contact your BenQ dealer for

assistance.

The temperature inside the projector

is extremely high.

Check that the ventilation holes are not

blocked.

POWER LED flashed

orange and green

sequentially.

The lamp has exceeded its specified

usage time.

Replace the lamp with a new one.

The lamp has burned out.

Replace the lamp with a new one.