Bissell Big Green Complete Deep Cleaner/Vacuum 7700 User Guide - English - Page 16

Troubleshooting WARNING: Reduce Spray or No Spray To reduce the risk of fire, electric shock or injury, unplug from the outlet before servicing. Possible causes Remedies 1. Make sure power is on 1. Press power button if needed 2. Solution tank may be empty 2. Fill tank according to directions 3. Tank may not be seated properly 3. Turn ON/OFF, heater and wet clean button off. Remove and reseat tank 4. Hose solution line may be disconnected 4. Check connection at front of machine 5. Wet clean is not turned on 5. Depress wet clean button to turn on Machine is not suctioning Possible causes Remedies 1. Collection tank may not be placed properly 1. Open Quick Release™ Hose Door, lift out tank and re-seat. Re-latch Quick Release™ Hose Door 2. Collection tank may not be assembled properly 2. Check to make sure the top lid is properly seated 3. Wand tool connections are not tight 3. Check all connections (At grip, wand and tool) Push tight if necessary 4. Collection tank is full 4. Empty collection tank by following instruction on page 9 5. Float has tripped 5. Check to see if tank needs to be emptied. Make sure float is down towards bottom of tank 6. Pre-motor filter is dirty 6. Remove top lid. Remove and clean pre-motor filter by following instructions on page 15 Filter must be completely dry before using again Built-in heater light does not illuminate Possible causes Remedies 1. The heater button has not been depressed 2. The ON/OFF button has not been depressed 1. Depress the heater button 2. Depress the ON/OFF button Other maintenance or service not included in the manual should be performed by an authorized service representative. Thank you for selecting a BISSELL product. Please do not return this product to the store. For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691. 16 w w w. b i s s e l l . c o m 800.237.7691