Bissell Pet Hair Eraser Cordless Hand Vacuum User Guide - English - Page 17

Troubleshooting Vacuum cleaner won't run Possible causes 1. Power cord not plugged in 2. Blown fuse/tripped breaker in home 3. Damaged power cord WARNING: To reduce the risk of electric shock, turn power OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting. Remedies 1. Check electrical plug 2. Check/replace fuse or reset breaker 3. Unplug, check for damage, replace as necessary Vacuum cleaner and tools won't pick up dirt Possible causes Remedies 1. Incorrect height adjustment 1. Adjust powerfoot to correct height 2. Hose not attached to suction opening 2. Firmly push curved hose wand into hose wand base 3. Twist 'n Snap hose not securely attached 3. Make sure Twist 'n Snap hose is snapped into locked position 4. Crack or hole in hose 4. Check hose and replace if needed 5. Broken or worn drive belt 5. Replace drive belt, see pages 12-13 6. Rotating floor brush bristles worn 6. Replace brush 7. Rotating floor brush jammed 7. Remove brush and clean debris from brush ends 8. Clog in vacuum 8. Clear clogs, see page 15 9. Dirt container full 9. Empty dirt container 10. Dirt container not installed properly 10. Position correctly and lock in place 11. Filters are dirty 11. Check pre-motor and post-motor filters 12. TurboBrush is clogged or debris is wrapped around the brush roll 12. Maintaining TurboBrush, see page 14 Vacuum cleaner is difficult to push Possible causes 1. Incorrect height setting Remedies 1. Adjust powerfoot to correct height setting Visible dirt escaping from cleaner Possible causes 1. Dirt container full 2. Filters missing or installed incorrectly 3. Dirt container installed incorrectly Remedies 1. Empty dirt container 2. Check pre-motor and post-motor filters for correct installation 3. Pull out and re-insert dirt container correctly www.bissell.com 800.237.7691 17