Bissell Pet Hair Eraser Lift-Off Upright Pet Vacuum 2087 User Guide - Page 16

Page 16 highlights

Troubleshooting WARNING To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Problem Possible causes Brush roll switch is turned off. Brush roll doesn't rotate Vacuum is locked in upright position. Vacuuming on Premium Soft Carpet. Brush roll has lodged debris or other entanglements, keeping the brush from rotating. Remedies Make sure Brush roll switch is on. Recline vacuum and switch on the Brush roll. Turn the Floor Type Setting towards high carpet. Unplug to reset brush motor, checking for and removing debris before turning ON. Pod is not securely seated. Filters are dirty. There is a clog in the vacuum. Remove pod and replace, making sure that it "clicks" into place. Remove and rinse pre-motor filters. Allow enough time for them to dry properly before reinserting. Remove and dust off post-motor filter. Remove debris and any other entanglements that may be restricting the brush roll's rotation. Vacuum won't pick up dirt Dirt Container is not seated correctly. There is a crack or hole in the Main Hose. Press the Tank Release to release the Dirt Container and reseat properly. If there is a crack or hole, order a new Main Hose from the BISSELL website. Main Hose is not connected. There is a clog in the hose. Hair wrapped around brush roll. Locate the Main Hose and reconnect by pushing the hose connection. Check inside of hose for clogs by disconnecting from vacuum. Run vacuum back and forth on clean carpet several times to release wrapped hair. Dirt is escaping from the vacuum Dirt Container is full. Filters are missing or dirty. Hose won't pick up dirt Vacuum is in the wrong Floor Type Setting. Empty the Dirt Container. Check to see if all of the Pre-Motor and Post-Motor filters are in place and clean. Turn the knob towards the bare floor setting. Vacuum is hard to push or pull Vacuum is in the wrong Floor Type Setting. Turn the knob towards the high carpet setting. 16 www.BISSELL.com

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
www.BISSELL.com
Troubleshooting
Problem
Possible causes
Remedies
Brush roll
doesn’t rotate
Brush roll switch is turned off.
Make sure Brush roll switch is on.
Vacuum is locked in upright
position.
Recline vacuum and switch on the Brush
roll.
Vacuuming on Premium Soft
Carpet.
Turn the Floor Type Setting towards high
carpet.
Brush roll has lodged debris or
other entanglements, keeping the
brush from rotating.
Unplug to reset brush motor, checking for
and removing debris before turning ON.
Vacuum won’t
pick
up dirt
Pod is not securely seated.
Remove pod and replace, making sure
that it “clicks” into place.
Filters are dirty.
Remove and rinse pre-motor filters.
Allow enough time for them to dry
properly before reinserting. Remove
and dust off post-motor filter.
There is a clog in the vacuum.
Remove debris and any other
entanglements that may be
restricting the brush roll’s rotation.
Dirt Container is not seated
correctly.
Press the Tank Release to release the
Dirt Container and reseat properly.
There is a crack or hole in the
Main Hose.
If there is a crack or hole, order a new
Main Hose from the BISSELL website.
Main Hose is not connected.
Locate the Main Hose and
reconnect by pushing the hose
connection.
There is a clog in the hose.
Check inside of hose for clogs by
disconnecting from vacuum.
Hair wrapped around brush roll.
Run vacuum back and forth on clean carpet
several times to release wrapped hair.
Dirt is
escaping from
the vacuum
Dirt Container is full.
Empty the Dirt Container.
Filters are missing or dirty.
Check to see if all of the Pre-Motor and
Post-Motor filters are in place and clean.
Hose won’t
pick up dirt
Vacuum is in the wrong Floor
Type Setting.
Turn the knob towards the bare floor
setting.
Vacuum is
hard to push
or pull
Vacuum is in the wrong Floor
Type Setting.
Turn the knob towards the high carpet
setting.
16
WARNING
To reduce the risk of electric shock, turn power switch off
and disconnect plug from electrical outlet before performing
maintenance or troubleshooting checks.