Bissell PowerForce® Bagged Vacuum 71Y7V User Guide - English - Page 13

Troubleshooting - PowerForce® WARNING: To reduce the risk of injury from moving parts, turn off vacuum cleaner and disconnect from power outlet before performing troubleshooting steps. Vacuum cleaner won't turn on Possible causes 1. Power cord not firmly plugged in 2. Blown fuse/tripped breaker Remedies 1. Check electrical plug 2. Check/replace fuse or reset breaker. Vacuum cleaner won't pick up dirt Possible causes Remedies 1. Incorrect height adjustment 1. Adjust powerfoot to correct height setting 2. Hose not attached to suction opening 2. Grasp hose grip and firmly push onto the base 3. Twist 'n Snap hose not securely attached 3. Make sure Twist 'n Snap hose is snapped into position 4. Dust bag is full 4. Replace with new dust bag 5. Rotating floor brush bristles worn 5. Replace brush 6. Rotating floor brush jammed 6. Remove brush and clean debris from brush ends 7. Clog in vacuum 7. Follow instructions for clearing clogs Tools won't pick up dirt Possible causes 1. Crack or hole in hose 2. Vacuum hose, wand or tools clogged Remedies 1. Replace hose 2. Follow instructions for cleaning clogs Vacuum cleaner difficult to push Possible causes Remedies 1. Incorrect height adjustment 1. Turn floor surface selector to next highest setting 2. Rotating floor brush not rotating 2. Check drive belt and brush Other maintenance or service not included in the manual should be performed by an authorized service representative. Thank you for selecting a BISSELL product. Please do not return this product to the store. For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691. w w w. b i s s e l l . c o m 13 800.237.7691