Black & Decker CTO7100B User Manual - Page 8

TROUBLESHOOTING PROBLEM POSSIBLE CAUSE SOLUTION Unit is not heating or stops heating. Electrical outlet is not working or oven is unplugged. Check to make sure outlet is working. Both the temperature control and the timer must be set in order for the oven to function. Second toasting is too dark. Setting on toast is too dark. If doing repeated toasting in the oven, select a shade slightly lighter than the previous setting. Moisture forms on the inside of the glass door during toasting. The amount of moisture differs in different products, whether bread, bagels or frozen pastries. The moisture that forms on the oven door is quite common and will usually disappear during the toasting cycle. Since the oven is closed the moisture cannot evaporate as it would in a toaster. Food is overcooked or undercooked. Temperature and cook time may need to be adjusted. As your toaster oven is much smaller than a regular oven, it may heat up faster and cook faster. Try lowering the temperature 25 degrees from the suggested temperature in a recipe or on a label. There is burnt food odor or smoking when oven is being used. There are remnants of food in crumb tray or on the walls of the oven. Refer to the directions in the CARE AND CLEANING section of this Use & Care booklet. Make sure all parts of the oven, baking pan and rack are clean. Heating elements do not seem The heating elements cycle to be on. on and off during baking. Check the oven to make certain the function desired is being used. On broil, only the top element is on. 14 NEED HELP? For service, repair or any questions regarding your appliance, call the appropriate 800 number on cover of this book. Please DO NOT return the product to the place of purchase. Also, please DO NOT mail product back to manufacturer, nor bring it to a service center. You may also want to consult the website listed on the cover of this manual. Two-Year Limited Warranty (Applies only in the United States and Canada) What does it cover? • Any defect in material or workmanship provided; however, Applica's liability will not exceed the purchase price of product. For how long? • Two years after date of purchase. What will we do to help you? • Provide you with a reasonably similar replacement product that is either new or factory refurbished. How do you get service? • Save your receipt as proof of date of sale. • Visit the online service website at www.prodprotect.com/applica, or call toll-free 1-800-231-9786, for general warranty service. • If you need parts or accessories, please call 1-800-738-0245. What does your warranty not cover? • Damage from commercial use • Damage from misuse, abuse or neglect • Products that have been modified in any way • Products used or serviced outside the country of purchase • Glass parts and other accessory items that are packed with the unit • Shipping and handling costs associated with the replacement of the unit • Consequential or incidental damages (Please note, however, that some states do not allow the exclusion or limitation of consequential or incidental damages, so this limitation may not apply to you.) How does state law relate to this warranty? • This warranty gives you specific legal rights. You may also have other rights that vary from state to state or province to province. is a registered trademark of The Black & Decker Corporation, Towson, Maryland, USA Made in People's Republic of China Printed in People's Republic of China 15 ENGLISH