Blackberry Pearl 8100 Getting Started Guide - Page 41

I cannot make or receive calls

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period of time to arrive), use the email setup web site to send a service book to your device. • If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click Host Routing Table. Press the key. Click Register Now. • If you use email message filters, verify that the email message filter options are set correctly. I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing. • If you have traveled to another country and you have not changed your smartdialing options, dial the full phone number, including the country code and area code, for your contact. • If you are not receiving calls, verify that call blocking and call forwarding are turned off. 39

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period of time to arrive), use the email setup web site to send a service book
to your device.
•
If you have not received a registration message from the wireless network,
register your device. In the device options, click
Advanced Options
. Click
Host Routing Table
. Press the
key. Click
Register Now
.
•
If you use email message filters, verify that the email message filter options
are set correctly.
I cannot make or receive calls
Try performing the following actions:
•
Verify that your BlackBerry® device is connected to the wireless network.
•
If you cannot make calls and fixed dialing is turned on, verify that the phone
number for your contact appears in your fixed dialing list or turn off fixed
dialing.
•
If you have traveled to another country and you have not changed your smart-
dialing options, dial the full phone number, including the country code and
area code, for your contact.
•
If you are not receiving calls, verify that call blocking and call forwarding are
turned off.
39