Bosch HBL8752UC Instructions for Use - Page 32
Service
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Service How to Obtain Service or Parts To reach a service representative, see the contact information at the front of the manual. Please be prepared with the information printed on your product data plate when calling. Data Plate The data plate shows the model and serial number. Refer to the data plate on the appliance when requesting service. The data plate location varies based on the oven model and door hinge type: • Single oven with bottom hinge: left hand side of door trim. • Double oven with bottom hinge: left hand side of door trim of the lower oven cavity. Self Help Troubleshooting Chart Use these suggestions before calling for service to avoid service charges. Oven Problem Oven door is locked and will not open, even after cooling. Oven is not heating. Oven is not cooking evenly. Baking results are not as expected. Food takes longer to cook than expected. Food is overcooked. Oven light is not working properly. Oven light does not turn off. Cannot remove lens cover on light. Possible Causes and Suggested Solutions Turn the oven off at the circuit breaker and wait five minutes. Turn breaker back on. The oven should reset itself and will be operable. Check circuit breaker or fuse box to your house. Make sure there is proper electrical power to the oven. Be sure oven temperature has been selected. Refer to cooking charts for recommended rack position. Check "Getting the Most Out of Your Appliance" for tips and suggestions. Refer to cooking charts for recommended rack position. Check "Getting the Most Out of Your Appliance" for tips and suggestions. Adjust oven calibration if necessary. See "Oven Temperature Offset" under "Settings Menu Options". The oven is carefully calibrated to provide accurate results. However, the temperature can be offset if food is consistently too brown or too light. See "Oven Temperature Offset" under "Settings Menu Options". The oven is carefully calibrated to provide accurate results. However, the temperature can be offset if food is consistently too brown or too light. See "Oven Temperature Offset" under "Settings Menu Options". Replace or reinsert the light bulb if loose or defective. Touching the bulb with fingers may cause the bulb to burn out. Check for obstruction in oven door. Check to see if hinge is bent. There may be soil build-up around the lens cover. Wipe lens cover area with a clean, dry towel prior to attempting to remove the lens cover. English 29