Bosch NGM5024UC Use & Care Manual (all languages) - Page 16
Service - spark plugs
UPC - 825225858355
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Cooktop Part / Material Grates and Grate Bridge Porcelain Enamel on Cast Iron Igniters Ceramic Suggested Cleaners Important Reminders • Nonabrasive cleaners: Hot water • The grates are heavy; use care and detergent, Fantastic®, when lifting. Place on a protected Formula 409®. Rinse and dry surface for cleaning. immediately. • Blisters/ crazing/ chips are • Mild abrasive cleaners: Bon Ami® common due to the extreme and Soft Scrub®. temperatures on grate fingers and • Abrasive cleaners for stubborn rapid temperature changes. stains: soap-filled steel wool pad. • Acidic and sugar-laden spills deteriorate the enamel. Remove soil immediately. • Abrasive cleaners, used too vigorously or too often can eventually mar the enamel. • Do not clean in a self-clean oven. • Carefully wipe with a cotton swab • Avoid excess water on the igniter. dampened with water, ammonia A damp igniter will prevent burner or Formula 409®. from lighting. • Gently scrape soil off with a toothpick. • Remove any lint that may remain after cleaning. Maintenance The appliance requires only regular cleaning for proper operation. No other maintenance is required. See "Cleaning and Maintenance" on page 12 for detailed instructions. Service Before Calling for Service Troubleshooting Chart Problem Burner(s) do not light / Ignitors do not spark Burner flame goes out unexpectedly Ignitors spark even though knobs are in the off position Suggestion • Make sure that the gas shut off valve is in the ON position and the gas supply to the house is not shut off. • Make sure the burner caps are properly positioned and the burner ports are not clogged. Clear ports with a wire or straightened paper clip if clogged. • Make sure the igniters are clean and dry. • Check the power supply. It should be properly grounded with the correct polarity. Make sure the unit is plugged in and the circuit breaker is not tripped. • Make sure that there is no draft in the room. • When the electrical power connection has been activated at the first power up or reconnected after an outage, the igniters may spark once or twice even though all burner knobs are in the off position. English 14