Bosch WFVC540SUC User Manual - Page 30

Fault, Possible cause, Action

Page 30 highlights

Fault Possible cause Action Water does not enter the machine or detergent is not washed away. Indicator light spin" is lit and display is flashing E:11" or E:12". Water cannot be seen in drum. Washing solution has not drained completely. Indicator light rinse" is lit and display is flashing E:13" with no water remaining in the drum Water is flowing out from underneath the machine. Suds coming out of the detergent dispenser. Repeated spinning. The laundry was not spun. (Laundry is still wet). The laundry was not spun. (Laundry is still wet). Unsatisfactory washing result. Detergent residue on the laundry. Gray residue on the laundry. System shakes or shudders when passing from lower to higher speed spinning. Water faucet not turned on. Supply hose kinked or pinched. Strainers in supply hose clogged. Aquastop Hose safety feature activated. Aquastop is triggered Water pressure too low. This is not a fault. The water level is below the visible part of the drum. Suds Pump is blocked The thread of the supply hose is not tight. Leak in the drain hose. Too much soap or non-HE soap used, pump could not remove suds. This is not a fault. The unbalanced load detection system is attempting to balance the load through repeated spins. Load size too small. Large items of clothing have become entangled and could not be distributed evenly in the drum. For reasons of safety the highćspeed spin cycle was automatically prevented. Excessive suds due to too much detergent, non-HE detergent used The degree of soiling was higher than estimated. Not enough detergent. Some phosphateĆfree detergents contain waterĆinsoluble residues that may appear as light spots on the laundry. Dirt accumulation from ointments, fats or oils. Drum system suspension can shift during speed up, this is not a failure. Turn on water faucet. Cycle continues. Eliminate the cause. Clean the water inlet strainers (see Page 27). Check for safety indicator (see page 13). If red, replace hose. Close water faucet and investigate leak. Eliminate the cause. Use less detergent for future wash loads. Detergents specifically designed for your High Efficiency washer produce fewer suds and will include the letters HE" on the packaging. Clean the water drainage pipe and/or drain hose. Tighten the thread. Replace the drain hose. Mix 1 tablespoon of fabric softener with 1 pt (½ litre) of water and pour into the detergent compartment (do not do this with outdoor (waterproof) fabric) Use less detergent for future wash loads. Detergents specifically designed for your High Efficiency washer produce fewer suds and will include the letters HE" on the packaging (look for the HE" symbol). Always load the drum with several large and small items together. Add more laundry. Always load the drum with several large and small items together. Mix 1 tablespoon of fabric softener with 1 pint (1/2 liter) of water and pour into the main detergent dispenser chamber; reduce the amount of detergent used; use HE detergent. (look for the HE" symbol). Select suitable cycle or Stain removal as an additional option. Add detergent according to the manufacturer's specifications. Brush off spots when laundry is dry. Add the maximum amount of detergent and select the highest permissible temperature. Mix small and large laundry pieces in load to minimize this effect. Make sure the unit is level, see page 15. If the fault cannot be eliminated with the aid of the above table, switch the appliance off, wait 5 seconds, switch the appliance on again, select and start the cycle. If the fault continues, call customer service; see Page 31. 30

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30
Fault
Possible cause
Action
Water does not enter the
machine
or detergent is not
washed
away.
Indicator
light ±
spin
" is lit
Water
faucet not turned
on.
Turn
on
water
faucet.
Cycle continues.
Indicator
light ±
spin
" is lit
and
display is flashing
±
E:11
" or ±
E:12
".
Supply
hose kinked
or
pinched.
Eliminate the cause.
Strainers
in
supply
hose clogged.
Clean
the water
inlet strainers (see Page
27).
Aquastop
Hose safety
feature
activated.
Check for
safety indicator
(see page 13).
If
red, replace
hose.
Aquastop
is
triggered
Close water
faucet and
investigate leak.
Water
pressure too low.
Eliminate the cause.
Water
cannot be
seen
in
drum.
This
is
not a fault.
The water
level
is
below
the visible part of the drum.
Washing
solution
has not
drained
completely.
Indicator
light ±
rinse
" is lit
and
display is flashing
±
E:13
" with
no
water
Suds
Use less detergent for
future wash
loads.
Detergents
specifically designed
for
your
High
Efficiency washer
produce fewer
suds and
will
include the
letters ±HE" on
the packaging.
±
E:13
" with
no
water
remaining
in
the
drum
Pump
is
blocked
Clean
the water
drainage pipe and/or
drain
hose.
Water
is
flowing
out from
underneath
the
machine.
The thread
of the supply
hose is not tight.
Tighten
the thread.
underneath
the
machine.
Leak in
the drain
hose.
Replace the drain
hose.
Suds
coming
out of the
detergent dispenser.
Too much
soap
or
non-HE
soap
used,
pump
could
not
remove suds.
Mix 1 tablespoon
of fabric softener
with
1
pt
litre)
of
water
and
pour
into the detergent compartment
(do not
do
this with
outdoor
(waterproof)
fabric)
Use less detergent for
future wash
loads.
Detergents
specifically designed
for
your
High
Efficiency washer
produce fewer
suds and
will
include the
letters ±HE" on
the packaging
(look for
the ±HE"
symbol).
Repeated
spinning.
This
is
not a fault.
The unbalanced
load
detection
system is attempting
to
balance the load
through
repeated
spins.
Always load
the drum with
several
large
and
small items
together.
The
laundry was not spun.
(Laundry is still wet).
Load
size too small.
Add
more laundry.
The
laundry was not spun.
(Laundry is still wet).
Large items
of clothing
have become entangled
and
could
not be distributed
evenly
in
the
drum.
For
reasons of
safety
the highćspeed
spin
cycle was automatically
prevented.
Always load
the drum with
several
large
and
small items
together.
Excessive suds
due to too much
detergent,
non-HE
detergent used
Mix 1 tablespoon
of fabric softener
with
1
pint
(1/2
liter) of
water
and
pour
into the main
detergent dispenser
chamber;
reduce the amount of detergent
used; use HE
detergent.
(look for
the ±HE"
symbol).
Unsatisfactory washing
result
.
The degree of soiling
was
higher
than
estimated.
Select suitable cycle
or
Stain removal
as an
additional
option.
Not enough
detergent.
Add
detergent according
to the manufacturer's
specifications.
Detergent residue
on
the
laundry.
Some phosphateĆfree detergents contain
waterĆinsoluble
residues
that may
appear
as
light spots on
the laundry.
Brush
off spots when
laundry is dry.
Gray residue
on
the
laundry.
Dirt accumulation
from
ointments,
fats or
oils.
Add
the maximum amount of detergent and
select
the
highest permissible temperature.
System shakes or shudders
when
passing
from lower
to
higher
speed
spinning.
Drum
system
suspension
can
shift during
speed
up,
this
is
not a failure.
Mix small
and
large laundry pieces in
load
to minimize
this effect.
Make sure the unit is level,
see page 15.
If the fault
cannot
be
eliminated with the
aid of
the
above
table,
switch
the
appliance
off,
wait
5
seconds,
switch
the
appliance
on
again,
select
and start
the
cycle.
If the fault
continues, call customer service;
see
Page
31.