Bosch WFVC540SUC User Manual - Page 31

Customer, Service - rating

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Customer Service The washing machine requires no special care other than the care and cleaning noted previously. If you are having a problem with your washing machine, please refer to page 29 before calling for service. If service becomes necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty. If you are having a problem with your washing machine and are not pleased with the service you have received: q First, please contact your installer or the Authorized Service Contractor in your area and explain to them why you are not satisfied. This will usually correct the problem. q If after working with your installer or service technician the problem still has not been resolved to your satisfaction, please let us know either by writing to us at: If writing or calling, please provide the following information: - Model Number - Serial Number - Date of Original Purchase - Date Problem occurred - Explanation of Problem If writing, please also include a daytime telephone number and a copy of the sales invoice. BSH Home Appliances 5551 Mc Fadden Ave. Huntington Beach, CA 92649 or calling us: 1-800-944-2904 You will find the model number and serial number on the rating plate located on the housing and is visible with the door open. The image below shows the approximate location of the rating plate. The model number has a rectangle around it. The serial number is located below the model number. An example is shown below. The manufacturer reserves the right to make changes in the product or manual without notification. 31

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31
Customer
Service
The washing
machine
requires
no
special care
other
than
the
care
and
cleaning
noted previously.
If
you are
having
a
problem with
your washing
machine,
please
refer
to
page
29
before calling
for
service.
If service becomes necessary,
contact
your
dealer
or
installer
or an authorized
service center.
Do
not
attempt to repair
the appliance
yourself.
Any work
performed by unauthorized personnel
may void
the
warranty.
If you are
having
a
problem
with your
washing
machine
and are
not pleased
with the service
you
have
received:
q
First, please
contact your installer
or
the
Authorized Service
Contractor
in
your
area
and
explain
to
them why you are
not
satisfied.
This will
usually correct
the problem.
q
If after
working
with your installer
or
service
technician the
problem
still has not
been
resolved to
your
satisfaction, please let us
know
either
by writing
to
us
at:
BSH Home
Appliances
5551
Mc
Fadden
Ave.
Huntington
Beach,
CA
92649
or
calling
us:
1-800-944-2904
If
writing
or
calling,
please
provide
the
following information:
-
Model Number
-
Serial Number
-
Date
of
Original Purchase
-
Date
Problem occurred
-
Explanation
of
Problem
If
writing,
please
also
include
a±daytime
telephone
number
and
a±copy of
the
sales
invoice.
You
will find
the
model number and
serial number
on
the
rating
plate
located
on
the
housing
and
is
visible
with
the
door
open.
The
image
below
shows
the
approximate
location
of the
rating
plate.
The
model number
has
a
rectangle
around
it.
The
serial number is
located
below
the
model number.
An
example
is
shown
below.
The
manufacturer
reserves
the
right to
make
changes
in
the
product or
manual without
notification.