Bose 033975 Owners Guide - Page 23
Troubleshooting
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Troubleshooting MAINTAINING YOUR WAVE® MUSIC SYSTEM III Problem What to do System does not function • Make sure the power cord is fully plugged into an operating electrical outlet. • Unplug the power cord from the AC wall outlet for 10 seconds and then reconnect it; this will reset the system. • Tap the touch pad on the top of the system to see if the system turns on (page 8). No sound • Turn the volume up. • Press Mute. • Eject the CD and reload it. • Press AUX to listen to an external source connected to the AUX IN input. • Make sure the external source is turned on and the volume on the external source is turned up. • Disconnect headphones from the system (connecting headphones mutes the speakers). Poor sound quality • If listening to an AM or FM source, try turning the Talk Radio mode on or off (page 10). • If listening to an AUX source, make sure you are using a stereo cable and that it is fully inserted. • If listening to a DIGITAL RADIO source, please refer to the proper antenna placement instructions on page 18. Remote control is inconsistent or does not work • Operate the remote control closer to the unit. • Check that the remote control battery is installed with positive (+) polarity facing up. • Replace the remote control battery. • Check for interference from fluorescent room lighting, sunlight, or dust or dirt on lens. • Try the unit in a different location. AM reception is weak • Adjust the internal antenna by rotating the unit slightly one way and then the other. • Move the unit farther from a TV, refrigerator, halogen lamps, dimmer switches, or other electronic equipment that generates electrical noise. • If neither suggestion works, you may be in an area of weak AM signal coverage. FM reception is weak • Extend the power cord as much as possible. The power cord acts as an FM antenna. See "Connecting to power" on page 6. • See "Installing an external antenna for FM radio" on page 18. I cannot receive one or more DIGITAL RADIO stations in my area • Extend the power cord as much as possible. The power cord acts as an antenna. See "Connecting to power" on page 6. • Connect the external antenna included with your system. See "Installing an external antenna for DIGITAL RADIO" on page 18. • Press and hold Mute to re-scan for available stations (page 12). Then press Preset 3. • Tune to check for previously missing stations. I cannot access secondary services • If secondary services are available for the currently selected primary DIGITAL RADIO station, the secondary service information is displayed after the primary DIGITAL RADIO station information. • See "Primary stations and secondary services" on page 11. "UNAVAILABLE" is • The broadcaster may have taken the primary DIGITAL RADIO station you are tuned to off-air, or the displayed when listening signal strength has dropped to zero. to DIGITAL RADIO • Wait until the station resumes broadcasting, or tune to a new station. "OFF AIR" is displayed • The broadcaster may have taken the secondary service you are tuned to off-air, or the signal when listening to DIGITAL strength has dropped to zero. "OFF AIR" is displayed for 2 seconds, then the radio tunes to the pri- RADIO mary DIGITAL RADIO station. • If the radio does not tune to the primary DIGITAL RADIO station, then that primary DIGITAL RADIO station has gone off-air, or the signal strength has dropped to zero. Display alternates between "LOW SIGNAL" and the station name • You may have tuned to a primary DIGITAL RADIO station or secondary service that has a low signal. • To increase signal strength, make sure the power cord is fully extended. See "Connecting to power" on page 6. • If straightening the power cord does not improve reception, connect an external antenna. See "Installing an external antenna for DIGITAL RADIO" on page 18. CD does not play • Check that the CD source is selected or press CD. The CD icon should appear on the display. • Check that the CD was loaded label-side up. • Check that the disc surface is clean, If not, try cleaning it. • Check that an audio CD was loaded, not a DVD. • Try another disc. English - 23
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