Bose Acoustimass 10 Series IV Owner's guide - Page 13
Reference - surround sound system
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English Español Français REFERENCE Troubleshooting If you have a problem with your Acoustimass® speaker system, turn off your sound source and try the following solutions. If you still have a problem, contact your Bose® dealer to arrange for service. To contact Bose directly, refer to the address list included in the carton. Problem What to do System does not function • Make sure the receiver and powered Acoustimass module are plugged into an operating at all AC outlet and that the receiver is turned on. • Be sure to select an audio source on the receiver (video, CD, DVD, tuner). No sound • Increase the volume. • Disconnect any headphones. • Check the speaker connections. • Make sure that both the powered Acoustimass module and the receiver are plugged in. • For digital sound, be sure a coaxial or optical cable connects the digital output of the DVD player with the digital input on your receiver. • Be sure the audio source selected is correct. For example, select DVD audio on your receiver to hear the DVD sound. No surround sound • Make sure the source material contains surround sound. • If you are using the Dolby Pro-Logic mode on your receiver, make sure surround sound is turned on. • Be sure the source material (DVD, laser disc, or broadcast programming) is Dolby Digital encoded. • Be sure your receiver is processing a signal from a Hi-Fi VCR, stereo TV, laserdisc, or DVD player, or other surround sound source. • If you are using digital programming, verify that the settings are correct at the receiver. No bass • Be sure the speaker connections from the receiver to the amplifier are in the correct phase, red-collared wire to red jack (+ to + and - to -). Not enough or too much bass • Move your Acoustimass module closer to a wall or corner to increase bass. Move it farther from a wall or corner to decrease bass. • Adjust the LFE level or Room Compensation control. Sound is distorted • Make sure speaker wire is not damaged. • Reduce the volume of external components connected to the receiver. 13