Bose Companion 2 Series II Owner's guide - Page 11

English Español Français Nederlands Thai Korean S. Chin Arabic TROUBLESHOOTING Problem What you can do No sound • Make sure the speakers are turned on and the volume is turned up. Use the knob on the front of the RIGHT speaker to adjust the volume level as needed. • Make sure the sound source is plugged in and turned on, it is not on mute, and the volume is turned up. • Make sure headphones are not plugged into the RIGHT speaker. • Be sure the power pack is securely plugged into the RIGHT speaker and into the AC (mains) outlet. No sound from one speaker • Make sure the speakers are connected properly and all plugs are inserted firmly. • Check the sound source. If it is mono (has one channel only), you need a mono-to-stereo adapter to send the sound to both speakers. To request an adapter, contact Bose® Customer Service. Refer to the address sheet included in the carton. Sound is distorted or you hear static • Decrease the volume of the sound source affected, and increase the volume on the speakers. • When using any other wireless source (computer or cell phone) move the speakers farther from that source. Background noise when no source is playing • Decrease the volume level on your speakers and increase the level on each sound source to your preferred volume. 11