Bose Lifestyle 12 Series II Owner's guide - Page 32
Troubleshooting
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Maintaining Your Lifestyle® 12 System Troubleshooting Problem System does not function at all No sound No sound from center speaker Too much sound from center speaker No sound from surround speakers Surround speakers are too loud Remote control is inconsistent or does not work What to do • Make sure the power connector is inserted securely into the music center, the power cord is inserted securely into the Acoustimass® module, and the power pack and power cord are plugged fully into operating AC wall outlets. • Be sure to select a source (CD, AM/FM, etc.). • Unplug the music center power pack for a minute, then reconnect it. This allows the unit to reset itself after a power surge or power interruption. • Increase the volume. • Check to see if MUTE is lit on the display. If it is, press the MUTE button on the remote control to unmute the sound. • Make sure the audio input cable is connected to the music center FIXED outputs, the black connector is fully seated in the music center SYSTEM CONTROL 1 jack, and the multi-pin connector is firmly seated in the Acoustimass module jack. • Check speaker connections. • Make sure the digital audio input cable is firmly seated in the music center AUX jack and the other end of the cable is firmly seated in the connector at the digital source. • Turn the music center off for 10 seconds, then on again, to restore communication between the music center and the speakers. • Check the connections for any external components. Make sure to select the correct source for the desired input. • Be sure the CD is placed correctly, label-side up, in the music center, and the cover is closed. • Disconnect any headphones. • Connect the FM and AM antennas. • Make sure that the center cube cable is connected at both ends. • Select STEREO+CENTER (3-speaker) or SURROUND (5-speaker) mode. STEREO+CENTER SURROUND • In STEREO+CENTER (3-speaker) mode, press SURROUND - to decrease center speaker volume. • Press and hold the STEREO+CENTER (3-speaker) button for 10 seconds to STEREO+CENTER restore the factory preset center volume setting. • Select SURROUND (5-speaker) mode. +SURROUND • Press SURROUND . • Make sure the video sound source is stereo and surround-encoded, and the component used (TV, VCR, DVD, or laserdisc player) is stereo. • In SURROUND (5-speaker) mode, press SURROUND -. • Make sure that the left and right front speakers are connected to the front speaker jacks (blue) and the left and right surround speakers are connected to the surround speaker jacks (orange). • Press and hold the SURROUND (5-speaker) button for 10 seconds to SURROUND restore the factory preset surround volume setting. • Check batteries and their polarity (+ and -). See page 17. • Operate the remote control closer to the music center. • Move the remote (or the music center) a few feet to avoid an area of "dead spots." See note on page 19. • Make sure the audio input cable is firmly seated, uncoiled, and extended as much as possible. • Make sure the remote control and music center house codes match. Follow steps 4-7 on page 28 to match the house code settings. 30 October 29, 2001 AM196573_05_V.pdf