Bose QuietComfort 15 Owner's guide - Page 8

Troubleshooting - parts

Page 8 highlights

TAB 8, 16 TAB 7, 15 TAB 6, 14 TAB 5, 13 TAB 4, 12 TAB 3, 1E1nglish TAB 2, 10 English Reattaching the earcup cushions If a cushion becomes partially or completely detached: 1. Push its mounting rim back into the earcup. 2. Press around the edge of the mounting rim, making sure it snaps into place under all eight tabs around the earcup. Replacement parts and accessories You can purchase accessories from your Bose dealer, at global.Bose.com, or by placing an order over the phone. See the inside back cover for contact information. Troubleshooting Problem What to do No noise reduction Low or no volume Crackling noise; intermittent loss of noise reduction Low rumbling sound Volume too high • Make sure the headphones power is switched on and the battery light indicator is illuminated. • Replace the battery. • Make sure the audio source is on and the volume is turned up. • Set LEVEL switch to HI. • Check the headphones cord connection at the source and the earcup. • Check the headphones cord connection at the source and the earcup. • Replace the battery. • Adjust the fit of the headphones on your ears. • Make sure no foreign objects are inside the earcups. • Make sure port holes are not blocked • Turn the source volume down. • Set LEVEL switch to LO. 6

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6
English
TAB 6, 14
TAB 8, 16
TAB 7, 15
TAB 5, 13
TAB 4, 12
TAB 3, 11
TAB 2, 10
English
Reattaching the earcup cushions
If a cushion becomes partially or completely detached:
1.
Push its mounting rim back into the earcup.
2.
Press around the edge of the mounting rim, making
sure it snaps into place under all eight tabs around
the earcup.
Replacement parts and accessories
You can purchase accessories from your Bose dealer,
at global.Bose.com, or by placing an order over the
phone. See the inside back cover for contact
information.
Troubleshooting
Problem
What to do
No noise
reduction
• Make sure the headphones power is
switched on and the battery light
indicator is illuminated.
• Replace the battery.
Low or no
volume
• Make sure the audio source is on and
the volume is turned up.
• Set LEVEL switch to HI.
• Check the headphones cord connection
at the source and the earcup.
Crackling noise;
intermittent loss
of noise
reduction
• Check the headphones cord connection
at the source and the earcup.
• Replace the battery.
Low rumbling
sound
• Adjust the fit of the headphones on your
ears.
• Make sure no foreign objects are inside
the earcups.
• Make sure port holes are not blocked
Volume too high
• Turn the source volume down.
• Set LEVEL switch to LO.