Bose Smart Soundbar 900 Multilingual Owners Guide - Page 57
Alexa doesn't, respond, Preset doesn't, Soundbar doesn't, connect to a Bose, SoundLink, speaker or
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T r ou bl es h ootin g SYMPTOM Alexa doesn't respond SOLUTION Make sure the Microphone off light isn't glowing red. To turn on the microphone, see page 33. Make sure Alexa has been set up using the Bose Music app (see page 28). NOTE: The soundbar must be set up and connected to your Wi-Fi network using the Bose Music app. Connect your mobile device to Wi-Fi. Make sure you're in a country where Amazon Alexa is available. Make sure you are using the most up-to-date version of the Alexa app. Make sure your mobile device is compatible. Make sure the wake word is enabled (see page 32). Remove Alexa from the soundbar using the Bose Music app. Add Alexa again. Make sure you say the name you assigned in the Bose Music app. If multiple soundbars have the same name, use the name assigned in the Alexa app or change the name in the Bose Music app. If using Voice4Video: • Make sure there are no obstructions between the soundbar, your TV, and/or cable or satellite box. • Make sure the soundbar is connected using the HDMI cable (see page 61). • Make sure you have set up this feature using the Bose Music app and connected your TV and/or cable or satellite box. • Make sure you have entered your postal code and service provider for your cable/satellite box. Alexa may not support your request. New features are added periodically. For additional support, visit: https://www.amazon.com/usealexa Preset doesn't respond Make sure the preset has been set (see page 37). Soundbar doesn't connect to a Bose SoundLink Bluetooth speaker or Bose headphones Make sure that your speaker or headphones are powered on, within 30 ft (9 m) of the soundbar, and ready to connect to another device. For more information, refer to your product owner's guide. | 5 7 E N G
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1,197
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1,198
-
1,199
-
1,200
-
1,201
-
1,202
-
1,203
-
1,204
-
1,205
-
1,206
-
1,207
-
1,208
-
1,209
-
1,210
-
1,211
-
1,212
-
1,213
-
1,214
-
1,215
-
1,216
-
1,217
-
1,218
-
1,219
-
1,220
-
1,221
-
1,222
-
1,223
-
1,224
-
1,225
-
1,226
-
1,227
-
1,228
-
1,229
-
1,230
-
1,231
-
1,232
-
1,233
-
1,234
-
1,235
-
1,236
-
1,237
-
1,238
-
1,239
-
1,240
-
1,241
-
1,242