Boss Audio BVCP9685A User Manual - Page 35
Issues
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Issues No Sound Media Not Supported Apple CarPlay/Anroid Auto will not start Bluetooth Cause Internal amplifier is off Product is muted External amplifiers Audio source Media on USB flash drive Radio area Antenna Bad Lightning®/USB cable Locked device Not charged CarPlay/Android Auto frozen 34 ON Touch the volume. Check the external amplifiers are on. Check the remote output wire has voltage Change the audio source Change the media format on the USB device Change the USB device Turn OFF AF and TA Turn OFF RBDS Antenna output wire isn't connected Connect Antenna to product Replace the cable Device needs to be unlocked Device needs to be powered ON for CarPlay/ and power on. Unplug the device, close all Apps and plug it in again. Make sure the device is within range. turned ON